HP Officejet Pro 8500 Wireless  All-In-One InkJet Printer Logo
Anonymous Posted on Jul 11, 2012

HP Officejet 8500 won't load paper

IT won't pick up the paper

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Vinaya Kumar Kuchipudi

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  • HP Master 1,124 Answers
  • Posted on Jul 12, 2012
Vinaya Kumar Kuchipudi
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Check paper pickup rollers, check paper picking up unit weather its trying to grabbing the paper.If pickup unit not trying to grab its major mechanical issue..

  • Anonymous Jul 14, 2012

    thank you that was it!

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  • Posted on Mar 12, 2014
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Actually, if you live in a dry climate (like here in Colorado), or you have very old paper. The paper dries out and the printer can't pick it up. Try separating the paper into small stacks and placing them into your bathroom while you take a hot shower. Gather them back up and place them back into your paper tray....sounds crazy, but try it!

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  • Expert 105 Answers
  • Posted on Nov 29, 2013
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Better take it to the service if it's still under warranty. Like Argospete said, you can easily void warranty if you try to fix it yourself and brake something. If you're brave enough to do it yourself, better consult the user manual.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 16, 2009

SOURCE: hp officejet j4580 will not load paper

i hav no idea and that is a stupid quesion.. what you do is call a mechanic and not let somone on the internet give you false information

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Anonymous

  • 404 Answers
  • Posted on Oct 11, 2009

SOURCE: HP Officejet Pro 8500 has a paper jam. Can't get

Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Anonymous

  • 1 Answer
  • Posted on Nov 04, 2010

SOURCE: my officejet pro 8500 will not pick up paper and

i dunno

Alvin Jennings

  • 54 Answers
  • Posted on Dec 08, 2010

SOURCE: HP Officejet 8500 says "Paper

There is definitely a paper jam. It's up to you to find it. Sometimes it's a very small piece of paper. I have worked with these printers before. If it says paper jam, that means there is a paper jam. Look a little bit more closely. I garranty you 100% there is a paperjam.

Anonymous

  • 1 Answer
  • Posted on Jan 19, 2011

SOURCE: Paper Jam HP OfficeJet 8500

etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

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If the gear is broken, you most likely need to replace the pick up roller which is extremely hard or almost impossible. You may try to see if the error is really with the broken gear, or you if you just have a dusty roller that picks up paper by checking if the rollers is actually spinning when it is trying to pick up the paper.
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