I was using my camera yesterday morning and it was working fine. Later that afternoon I went to turn it on and it brought up the screen it always does when it's loading, started opening up my lens and the lens stopped and then it makes this loud whirring sound like it's trying to work. The word "Access" shows up on the LCD and then after a little while of making the noise it says "Turn the power off and on again". This makes no difference. When I turn it off it will not retract and cover the lens it just stays the way it is. This happens for both the taking pictures and video option. When I turn it on, when it's on view pictures it loads up my memory card or internal memory. I have tried changing the batteries but this also did not make a difference. I was able to get all my photos off of it. I was wondering if there is some way I can repair it myself. It will cost about $100 to repair, and at that rate I may as well just buy a new camera for $40 more. But I'd rather get mine fixed ASAP. What can I do?
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Re: Lens is stuck
Yes, repair charges typically run around $100 for this model. Somehow this model requires little more adjustment and testing for our shop than other sony models. IF YOU ARE SOMEWHAT TECHNICAL and do not plan to spend $100 for repair, take the outside screws out and open the covers. make sure all connectors and lens is in right position because many times the imapct is the cause of many problems. Put the covers back and try again. Well, at least you have tried without spending any money. Now buy another new camera with $40 more investment which you have originally planned.
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Hi! It's a problem with the lens - they may get stuck at some point or most likely the focus is stuck. This is not a software problem, so I'm afraid you will have to give it away for a repair. You should contact your local Panasonic service center or other local camera service center. If they all ask too much for the repair, you can try contacting me at [email protected]
I had an Olympus 725 which I bought in Dec 06, this xmas I went home to see my family in Ireland (I live in Australia) and stopped in Thailand on the way back, the camera broke when I was snorkeling, 4 days out of Warranty!!!! Same issues as you guys had. When I got back on the 16th Jan I brought it back to the shop, the guy told me my best bet would be to get onto Olympus directly and explain the situation. I did and they told me to send it in. I wrote a letter of complaint and sent it in with the camera (I also had problems with my XD corrupting itself, and I lost a lot of pic's). Yesterday when I came in from work there was note in my letterbox from Australia airmail saying they had tried to deliver a package to me but there was nobody home. Just found out awhile ago it's a new camera, a 795:) so I'm well happy. Will buy an extended warranty aswell tho, just in case. Sooo my advice is to deal directly with Olympus and not with any shops or agents.