Question about Sony Cyber-Shot DSC-S40 Digital Camera

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Lens is stuck

I was using my camera yesterday morning and it was working fine. Later that afternoon I went to turn it on and it brought up the screen it always does when it's loading, started opening up my lens and the lens stopped and then it makes this loud whirring sound like it's trying to work. The word "Access" shows up on the LCD and then after a little while of making the noise it says "Turn the power off and on again". This makes no difference. When I turn it off it will not retract and cover the lens it just stays the way it is. This happens for both the taking pictures and video option. When I turn it on, when it's on view pictures it loads up my memory card or internal memory. I have tried changing the batteries but this also did not make a difference. I was able to get all my photos off of it. I was wondering if there is some way I can repair it myself. It will cost about $100 to repair, and at that rate I may as well just buy a new camera for $40 more. But I'd rather get mine fixed ASAP. What can I do?

Posted by Isabelle McC on


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Yes, repair charges typically run around $100 for this model. Somehow this model requires little more adjustment and testing for our shop than other sony models. IF YOU ARE SOMEWHAT TECHNICAL and do not plan to spend $100 for repair, take the outside screws out and open the covers. make sure all connectors and lens is in right position because many times the imapct is the cause of many problems. Put the covers back and try again. Well, at least you have tried without spending any money. Now buy another new camera with $40 more investment which you have originally planned.

Posted on Mar 14, 2007


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