Kwikset 907  907-11P Venetian Bronze Smart Code Smart Code Deadbolt with One Logo
Nancy Posted on Jul 10, 2012
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Kwikset smartcode deadbolt newly installed unlocks when lock button pushed. I have taken batteries out and reset few times with no success.

Deadbolt opens when lock button is pushed and locks when code is entered. Have taken batteries out and reinstalled several times with no success.

1 Answer

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  • Master 963 Answers
  • Posted on Jul 12, 2012
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"I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?"
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
These instructions will work just fine for you:
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

These locks are made to work on a door which, when you stand outside and face it, has its hinges on either the left-hand or right-hand side of the door (= door "handedness").
The jumper controls that for the appropriate installation. Yours is set wrong!

1 Related Answer

Anonymous

  • 963 Answers
  • Posted on Mar 05, 2011

SOURCE: My Kwikset Electronic Deadbolt is

Here's the installation instruction sheet for the 907-15. Pay particular attention to page 6, where it mentions the left or right-hand installation of the lock, and the need to move the jumper to change the function accordingly.

http://s7d5.scene7.com/is/content/BDHHI/40486-02

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0helpful
1answer

Need a video how to program my keyless entry deadbolt lock

Which manufacturer made the keyless deadbolt lock? Make sure that the batteries are good in the unit.

I have an older Weiser Powerbolt deadbolt lock that is programmed by taking off the cover on the inside of the door. This model has handheld remotes and the keypad. Inside there are three yellow buttons. Two match the cover's lock and unlock buttons. Press and hold the third button (in the center of the set of buttons). Then enter program in the code within a few seconds and press the enter button to set the code. If the unit beeps again, the code is set. If the unit doesn't beep, retry from the press and hold the Program button step.

Another model of the Weiser Powerbolt lock has the Program button either on the top left or lower right hand side of the board (depending on the way the door opens) under the cover. Press the Program button once and then enter the 4-8 digit code. Press the Lock button to set the code. If you hear a long beep, the code was accepted; otherwise try to program your code again.

Kwikset Powerbolt locks are programmed the same way as the second Weiser Powerbolt described above.

Kwikset SmartCode locks have their Program button in the center of the bottom of the control board. Otherwise the programming is the same as that given above for the second version of Weiser Powerbolt locks.

MiLocks have three buttons in a horizontal line. The left-most button is the Set button. Press this then enter the code followed by the Unlock button. The code must be entered within 5 seconds of pressing set.

Baldwin Hardware's Boulder series of keyless entry deadbolts are programmed just like the Kwikset SmartCode units.

I don't know of any videos. Most manufacturers do have PDF files with the programming instructions.

I hope this helps. Please add more information about your deadbolt for extra assistance.

Cindy Wells
(I end up replacing the batteries often on the lock I have; it seems like they last 6 months or less.)
7helpful
1answer

Kwikset smartcode deadbolt. The lock button unlocks it the code locks it. I followed the handing instructions and tried the bolt in both positions while doing that procedure after the initial problem.

Let's review the programming steps, in case you are overlooking something. This information was found at this link:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Important before proceeding: 1. Verify that position #2 of the "Settings
Switch" is in the OFF position. (Refer to section 11.) 2. Work with the
door open (away from jamb) to avoid accidental lock out. 3. Make sure
the bolt of latch is in the extended (locked) position

8. Automatic - Bolt Direction Determination (Door Handing).
IMPORTANT: DO NOT SKIP THE FOLLOWING STEP.
LOCK WILL NOT BE ABLE TO OPERATE PROPERLY!
? In the steps below, the SmartCode mechanism automatically determines the "door handing" and sets the proper direction for motor to rotate.

a. Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into the interior assembly (the tabs on the pack must face out)

b. When the unit begins to operate the bolt, release the "LOCK" button.

c. Do not disturb the unit for approximately 20 seconds until the interior Green LED flashes followed by a beep. During this time the system will drive the bolt several times, will determine "door handing", store data in memory and exit. It is very important that this process is allowed to finish properly.

Proceed with programming your Usercodes per the instructions.

Finally, here is the contact number for Customer Service At Kwikset. Call them if you still have the problem.

1-800-677-5625

Good luck!
0helpful
2answers

The lock is beeping. I put new batteries in and reset the code and it still beeps.

Here is a link to the installation and programming instructions for your lock:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Starting with Step 7 (battery replacement), it is very important that you follow the procedure very carefully throughout the rest of the steps.
If your problem persists, there is contact information at the bottom at the instructions sheet to enable you to pursue parts and further technical advice directly from Kwikset.

Good luck!
1helpful
1answer

Kwikset keypad deadbolt will not lock or unlock. Batteries OK.

I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Good luck!
0helpful
2answers

The door locks when you put in the code and unlocks when you push the lock button.

Your problem is likely that the lock is programmed for the "wrong-hand"-left door versus right door installation. Here's a link to the installation instructions; pay close attention to step 8:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
0helpful
1answer

I replaced the batteries. After inserting them back into the system, the lock does not operate. I have tried pushing program button 3 times and waiting 10 seconds, nothing. I removed the batteries again...

Here is a link to the complete set of installation instructions for the Kwikset 909-15:


http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

If, after following the instructions for replacing the batteries and reprogramming the lock it still doesn't work for you, I suggest contacting Kwikset Customer Support:
Kwikset Corporation
Consumer Service
19701 DaVinci
Lake Forest, CA 92610

Kwikset Customer Service
Call: 1-800-327-LOCK (5625)

This is a link to the customer support page:

http://www.kwikset.com/Customer-Support/Contact-Us.aspx

Good luck!
1helpful
1answer

To unlock the bolt no code is needed... just by pushing the lock button it unlocks what do i have to do to make it function proporly

You need to reset the lock, so it will be set to the correct handing (left or right hand door).

Open the door and extend the lock bolt. Remove the battery. Press the reset button three times and wait 20 seconds. Push and hold the lock button, while inserting the batteries. Hold the lock button until the bolt starts to move. Allow the lock to complete it's learning cycle.

Program a new code and test.
0helpful
1answer

I replaced batteries as wouldn't work today. deadbolt will not operate, nothing works. these are brand new batteries. CXan move deadbolt but have to do so manually.

Kwikset has a lifetime mechanical and finish warranty. Contact them from here:
http://www.kwikset.com/Customer-Support/Warranty-Information.aspx
Good luck!
0helpful
1answer

I just installed a Smartcode Deadbolt and I follow the directions but I cant program a code and it trys to lock itself every 30 seconds. what do i do

On the back of the unit slide the cover off and push the 2nd switch (on the contorl panel of four switches) down.

To program the code, push the black button once and enter a 4 to 8 digit code, then press the middle lock button. To set a secondary code, press the black button twice, enter 4 to 8 digit code and press the lock button.

This should all be self explanitory in the instruction manual.

I have one of these on my front door and its fantastic. I carry a key but have not used it in months. Bravo Kwikset, Bravo!
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