Question about SanDisk Sansa e260 MP3 Player

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Weird problem with Sansa e270

My Sansa e270 was working fine and then one day it simply started refusing to recognise new songs that I add. Up until the problem occured I had been using it in MSC mode, like a hardisk, adding songs by dragging and dropping them into the music file. Now it always defaults to MTP mode and changing the mode in "Settings" makes no difference. Another symptom is that when I turn it on it takes ages to start up and always goes to the language screen. When I connect to the PC in either mode it seems to work fine, like it always did, but when I disconnect it does not do the "reboot" thing anymore, and doesn't recognise the changes to the content that I have made. If I remove a song or an album, for example, the player's menu still thinks it is there, but of course it won't play the song (if its been removed). New additions are simply not recognised by the menu. I thought about formatting the entire unit, but, if I do and I can't add new songs (i.e. the problem doesn't fix itself) I will be left with no music, whereas, now at least I have the same songs I have had for the last year. What do you think I should do? And thanks to anyone who has read this far and is thinking of suggesting a solution. :)

Posted by Mostly Black on


1 Answer


Try installing the software that comes it comes with to make it recognise the songs.

Posted on Aug 20, 2007


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Can MP4 folders be read by sansa 270? Folders on PC not recognised on Sansa 270... Wow to convert MP4 to Mp3 if necessary?

The simple solution is to use windows media player to add and remove songs to this device. Media player is setup to convert the songs if need be so that this device can play them.

Mar 20, 2011 | SanDisk Sansa e270 MP3 Player

1 Answer

Player turns on and immediately goes to a blank screen!

i had the exact same problem and that means that its just getting old and u probably need a new one

Jul 09, 2009 | SanDisk Sansa e270 MP3 Player

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Song's will not appear on Sandisk Sansa e270 (6GB)

Go to and search for your mp3's programming and download it, no promises, but it worked for my sansa fuze

May 13, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

Usb not recognise

If this happens when you try to upload it go into the MP3 players settings menu and change the USB mode in the menu to the one it isn't currently on. This should make it work and if not then try to check out the Sansa forums for someone else who might have had this problem with their MP3 player. I had that problem with my Sansa and when I did that it started to work again. Certain uploads on those require a certain USB setting for it to be on.

Dec 30, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

Sansa e270 no longer reads content of sansa

Well, the reason you can't see some of the songs is because they are in a hidden folder. To access the hidden folders, you have to go to computer, then folder options, and check unhide hidden files and folders. If you go back to sansa, you should see a light colored folder that is titled music.

Dec 08, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa E270 Blank Screen and Bad Tracks

well if you can still connect it to your computer just format the mp3 this should work after the format just go to WMP and sync your music


1. connect mp3 to computer

2. got to "My Computer "

3. find the mp3 in the computer

4. right click on the mp3 drive

5. click on "Format"

6. click on ok

note : formating will delete all picture,songs, and videos on the device

Oct 30, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

Sansa e270 problem

You cannot - the firm upgrade delted them - you will have to refind them and redownload.

Jan 21, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Can't play sansa e270

if i were u id just turn it off,take out the battery and get a fresh 1 and then see what happens.........ive been having problems with my sansa to:)

Dec 06, 2007 | SanDisk Sansa e270 MP3 Player

1 Answer

Cannot charge or copy music onto the sansa e270

You might not have the battery "seated" correctly. Try removing and replacing the battery.

Sep 04, 2007 | SanDisk Sansa e270 MP3 Player

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