Question about Epson CX7800 Stylus Color All-In-One Printer

1 Answer

Refilledandreplaced ink caritaartages and prnter doesnt reconize

Refilled and replaced ink carirages and does not reconize it has been done keeps wanting to repeat process is give code E-01 then push start button gives code I-02 then press start button again places ink cartirages in potion to be replaced what do i do to get up and running again

Posted by BETTY INGRAM on

  • Anonymous Feb 11, 2009

    how do you reset the chip?

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1 Answer

Inky Fingers

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You say you have refilled the ink carts. Have you reset the chip on the cartridges? If not the chip will still report the printer that the carts are empty.

Posted on Mar 15, 2007

  • 1 more comment 
  • Inky Fingers
    Inky Fingers Mar 15, 2007

    Here are the error code translations:

    E-01/E-02
    Ink out, No I/C, Incorrect I/C
    Ink is out in some I/C or no I/C is set or incorrect I/C is set.

    Meaning etither the Ink Cart (I/C) is empty or not present or installed incorrectly


    This would suggest perhaps the carts are faulty or the chip has not been reset.

  • carolyn701 Mar 09, 2011

    How do you reset the chip if you have a Mac. I have seen the links for the software for PC's, but nothing for a mac. I am having the same issue with my epson cx7800. Brand new ink too!

  • Inky Fingers
    Inky Fingers Mar 09, 2011

    You can reset the chip on the ink cartridge with an aftermarket chip resetter. Search eBay for Epson ink resetter. The device is small plastic thing which communicates with the cartridge to reset it. They are quite cheap and easy to use

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try this.
please rate my solution.
have a nice day.
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