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Question about KitchenAid 24 in. KUDI02FRSS Stainless Steel Built-in Dishwasher

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Top shelf not cleaning

I have a brand new (Dec 1st 2006) Kitchen Aide KUDP02CRBL2 and the glasses on top shelf are not getting clean. Center arm is free but turns very very slowly. Sears repairman checked all tubing and jet holes and all were wide open. We then tried to catch the center arm rotating by yanking open the door while running but we could not discern any rotation; however the arm might have moved about 45 degrees in 30 seconds. Repairman then told me that that is how it was designed. I don't believe him. If I yank the door open really fast while the dishwasher is running I might catch the middle arm moving about an inch or two before it stops. I think I should see it move at least 90 to 180 degrees before it stops with at least some water spewing out. Do I have a case for getting a new pump? or repair/replacement of unit?

Posted by Ken Petrones on

  • Ken Petrones Feb 28, 2007

    Repairman did not check the screen. I called Sears after posting to this website and they told me that the center arm should rotate about once every 5 seconds (seems slow). They are sending another repairman out to further check. I think the pump is faulty since the unit is so new but I'll have him check the chopper screen. We usually rinse solids off before washing so I'm not hopeful.
    Thanks so much for your reply,
    Ken

  • fastone0 Apr 08, 2009

    Im having a very similar problem, i have verified that nothing is clogged, but i have not checked the chopper screen, im not seeing one on my model (KUDK02CRBL1). The washer is barely a year old. Did you find there to be a problem with the pump?

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Kenp, did the repairman check the screen where the chopper is located? If this screen becomes clogged with gunk, water will be restricted going to the center arm and you will either have slow or no roatation. He would of had to remove the lower spray arm, filter and accumulator assy. to get to this. I had one the other day with the exact same problem and the chopper screen was plugged completely. If your dishwasher is not working right, you have 1 year warranty, parts and labor. You have a case for them to come back. Catriver...post back

Posted on Feb 28, 2007

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