I have a model w3622 machine.
The sound card works O.K. when I am playing music,downloaded from the internet.But when I try to play from an external source,(line, or mic input), then no sound comes out.After that the card won't play any sound from any source until I restore the whole machine.I have a turntable connected to the line port, and when I hit record I can see the music being played on the screen, but no sound and then I have to go through the restore process again to get it to play .
Any ideas??
Tnx
Jim
Are you trying to record and listen at the same time? It doesn't usually work that way, the computer has to process and encode the audio signals before they can be listened to. Once you restore the computer, are you able to listen to the recording? If you have onboard sound, rather than a separate sound card, all the audio processing is done by your CPU. If you are trying to listen to the audio as it is being recorded, you are probably overloading the capabilities of the device and its shutting itself down. Try to record without listening. Also make sure you have the latest drivers. If it is onboard audio, check the manufacturer's website for updates. If you know that it is Realtek AC 97 (probably says so your manual), you can download new drivers from the Realtek website.
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