Question about Kenmore 98702 Stacked Washer/Dryer
My Kenmore 417.98702891 dual washer and dryer will fill, and then stop and make a terrible electrical noise. It stops right before the agitation and I'm forced to turn it off or the noise simply continues forever. If I skip the agitation stage and choose rinse it runs normally, the washer will spin and drain without an issue. I'm wondering if the agitator coupler is broken and how to fix it?
SOURCE: my washer does not work
Sounds like you may have a lid switch problem. Without a model number, I really can give you a part number (Kenmore Stacks are made by two companies, Frigidaire and Whirlpool) or a way to get to it. It is right under the lid. Check the top and be sure that the plunger that goes into the hole isnt broke or missing. If you need further help, send me the model number (will start with 417 if its a Frigidaire or 110 if its a Whirlpool) and will try to get you a little more information. The job on either unit isnt that hard, and parts are pretty inexpensive. Let me know. Jim
Posted on Dec 14, 2007
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Oct 01, 2010
SOURCE: my kenmore washer 80 series
Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
Posted on Jun 24, 2011
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