Incorrect ink level reading

The printer doesn't seem to register that I have inserted a new ink cartirdge -black or colour. I'm sorry, but due to cost I have used refilled cartridges -refilled in a high street shop that advertises on Tv. I follow the instructions to insert the cartridges. But the message 'ink level low' still appears and the print quality is the same as with the old cartridge: it is faded, even on 'best' print; there are sometimes vertical lines with no print. I have looked at the 'maintenance' section of the 'lexmark productivity suite', and printed a test page, done 'clean to fix horizontal streaks', looked on the help section and trouble shoot section. Today I have ordered more cartridges -remanufactured and originals. Any advice please? Thankz

1 more comment
helen porteous Feb 28, 2007

Thanks very much for this, and taking the time to reply. I will try it when new cartridges come and let you know
cheers, kiwipom
helen porteous May 13, 2007

Thanks for exlaining this. It didn't seem to make any difference putting in a lexmark cartridge, whipping it out and putting back in the remanufactured one... but thanks for the suggestion. I have decided to only buy lexmark cartridges... bit of a shame really. Yeah, 2 cartridges cost more than the printer!
Anonymous Mar 24, 2014

inserted new ink cartridges then c1e kept flashing would not print

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202 Answers

Kiwipom, While ink cartridges look like plastic cups that only hold ink...they are not. The information the printer needs to think it has a "NEW" set of ink cartridges is on the cartridge itself. You must fakeout the printer to believe you are inserting "new lexmark" inks. Printer companies make money from the repeated sale of the ink, not the printer itself. I had an old epson that I would refill I would then have to place pieces of tape on the cartridge turn the printer on, remove the cartridge move the tape to another side of the cartridge turn on again etc. Anyway lexmark may need the same. When the new original cartridges show try them first to get the printer "thinking" correctly. Let me know what happens. Good Luck, Tim

Posted on Feb 28, 2007

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