Blinking H I have a blinking H where the battery and # of exposures are. The camera lens cover won't even open when I try to turn it on. I have also just replaced the battery. Any suggestions? Thanks, Corinna

SOURCE: Canon Sure Shot Z155

I contacted Canon Tech Support and received the following info. There are two conditions under which a blinking "H" will appear in the LCD panel: (1) when the film has been loaded incorrectly or (2) when the camera's self-test process detects an internal malfunction. If a blinking "H" indication appears, perform the following operations in attempt to resolve the situation: 1. Rewind and remove the film using the rewind button, then remove the battery to clear the memory. 2. Clean the contacts at the base of the battery compartment with a clean pencil eraser to ensure proper contact between the camera and battery. 3. Replace the battery, power the camera back up and operate it as if it had film loaded, pressing the shutter release. If the "H" display stops blinking, the problem is corrected and you can continue using the camera normally. If the blinking does not stop, or if it subsequently returns, the camera should be examined by an authorized Canon service facility. For factory service, please forward your camera to the Factory Service Center shown below. When shipping your camera, please be sure to remove the film (if possible) and batteries. You are not required to send any accessories or manuals when shipping the camera. Be sure to include your name, street address (no P.O. boxes, please), telephone number, and a letter describing the issue with the product. If it has been less than one year since the camera was purchased, we ask that you also include proof of warranty in the form of a copy of your sales receipt. As we do not provide RMA numbers for service, we suggest using a traceable and insurable service (i.e. UPS, Federal Express, Priority Mail) to ship your camera. Please package the camera very securely in a sturdy shipping box to prevent damage during shipment. Please send your camera to the following Factory Service Center: Canon Factory Service 1440 Chase Ave. Elk Grove Village, IL 60007 Telephone: (800) 828-4040 Business Hours: Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays) Upon arrival at the Factory Service Center, your camera will be logged in to our repair database and assigned a repair number. Next, the camera will be examined and you will be advised of the findings. If the required repairs are covered by the warranty, the repairs will begin immediately. When the repairs are complete, the camera will be shipped back to you via Federal Express or UPS. The length of time for the repair will be dependent upon the nature of the repair and availability of parts, if needed. Usually, warranted repairs are completed within approximately ten to fourteen business days of the camera's arrival at the Factory Service Center. Please be assured that your camera will be returned as soon as possible. We appreciate your patience and understanding in this matter. All decisions regarding warranty coverage are made by the Factory Service Center at the time of repair. If the repair entails something that is not covered in warranty, or if the camera is out of warranty, a written estimate will be sent to you at the address that you have provided. The repairs to your camera will not begin until you approve this estimate and make payment arrangements. If, after receiving the estimate, you do not wish to have the camera repaired, please inform the Factory Service Center of your decision as soon as possible. If you decline the estimate, the camera will be shipped back to you un-repaired. Once you have confirmed with your shipper that the camera has been delivered, you are more than welcome to contact us for repair updates. Please include your name, address, and telephone number, as well as the serial number of the camera, in all repair status inquiries. If you prefer to contact us by phone, please see the above contact information. Please note that our U.S. Factory Service Centers are unable to accept packages from or return equipment to addresses outside the United States. We hope this information is helpful to you. Please let us know if we can be of any further assistance with your Sure Shot Z155.

CameraR

• 4738 Answers
• Posted on Nov 24, 2007

SOURCE: My lens cover can't open and close completely.

Try this as a last resort. This blog post outlines repair procedures for a stuck lens covers. An A400 is used as an example. But for the A620, you might want to extend your zoom all the way out before removing the camera's batteries. Also you'll be applying the ring loosening rubbing alcohol along the barrel's perimeter instead of the front as shown in the procedures.:
http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html
Good luck, and remember do this only as a very last resort. Oh, and please post how it went should you decide to try the repair.

SOURCE: Lens cover only partially opens

There is a very very easy way to fix this problem..

This can happen if...
1.) If the battery dies when the camera lens is open (and you close it manually, or sometimes, even if you dont.)
2.) If you used a AC adapter with too much voltage or not enough. (this can happen even if you used the correct voltage, refrain from using AC adapters at all)
... all together its ethier a voltage or camera lens problem...

TIPS:
1.)NEVER PUSH THE LENS IN AFTER CAMERA DIES, BUY A NEW BATTERY IMMEDIATLY AND TURN IT BACK ON, CLOSING THE LENS!

2.)NEVER USE AN AC ADAPTER, USE A RECHARGEABLE BATTERY OR A REGULAR BATTERY!

..to fix this...

Do as i say..

1.) Remove battery
2.) Remove front plate (screw driver may be needed)
3.) Check all gears, make sure they are correctly fitted in place)
4.) Move the gear manually to make the lens come out.
5.) keep it out, put the front plate back together.
6.) reinsert the battery, turn it on.


or...
1.) Remove the battery.
2.) Wait about 6-8 hours.
3.) Reinsert the battery.

or...
1.) Remove the battery.
2.) Try hooking it up through AC adapter, put correct voltage.
3.) Try turning it on.
4.) Remove AC adapter, reinsert battery.
5.) Turn it on.



Hopefully all this information helped,

SOURCE: "Lens error - restart camera" message, but won't restart

I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.

CameraR

• 4738 Answers
• Posted on Jun 09, 2009

SOURCE: canon lens cover won't open

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html