Question about Sanyo Xacti E6 Digital Camera

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Black screen Whenever I turn my camera on the screen just shows up black and if you take a photo when you go to look at it it just shows up as a black photo. When I look at the lens theres a white line showing that wasnt there before so something may have gone out of alignment

Posted by Henry Thomas on

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  • pomondn May 26, 2008

    This appears close to the problem we have. The little red power lamp comes on, but the camera appears not to come on and operate. The camera operated for abut 6 months after 2006 Christmas. Now I need a direction on finding either a local or distant shop for repair. I don't know if this is exactly the same as the individual with the black screen situation.

  • Dankee Jun 03, 2008

    I had the same problem but the advice given was very helpful. In true British style I decided that if it is stuck then I should unstick it, to which I gave it a sharp tap with the palm of my hand and the mechanism freed. All seems well.

  • Anonymous Oct 18, 2008

    whenever i take a picture, its black and when i look at the picture its black. and i too see a white line on the lens..how can i fix it?

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  • 107 Answers

It sounds like the shutter mechanism in your lens has stuck closed. This mechanism blocks out the light when you push the button to take a picture, allowing the image sensor to record what it saw just at that moment. If the shutter sticks closed then the image is always dark. You can see the shutter when it is closed from the outside, this is probably what you see when looking into your lens. Fixing this problem generally requires complete disassembly of the camera body and lens to reset the malfunctioning elements. Check with your manufacturer for recalls or technical bulletins, and see if they will fix it under your warranty. If this does not work out you can find good service providers online who can work on your camera. David Millier Advance Camera Repair

Posted on Feb 28, 2007

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