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Question about Tech Solution TS-8000 Cross-Cut Shredder

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Shredder suddenly runs only in reverse

I shredded a significant amount of paper recently, and now my previously reliable TS-8000 will not shred anymore. It does operate in reverse, but not "forward"

Posted by Jim Olson on

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  • Tiredofit Jan 01, 2008

    only runs in reverse

  • Anonymous Mar 19, 2014

    it start to shred and then the jam signal come on

  • Anonymous Mar 29, 2014

    may have inserted a piece of paper with a staple in it. shredder will not operate & cannot reverse paper out??

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5 Answers

Mac Gyver

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Do you hear the motor moving in both directions? I just had the same problem with mine. On mine, you can hear the motor moving in both directions but it would only move the shredder teeth in reverse and the teeth would not move going forward. I took the unit apart and found out that the gear right next to the motor shaft was rounded out in the middle. The solution would be to get a new gear or gears if you can get them. Make sure you inspect all the gears to see if there is a lot of play. You might have to replace more than 1 gear. What I did on mine, was take a brass tubing that was just a little larger than the shaft, drill out the center of the bad gear and press the tubing into the center of the bad gear. This took up the extra play and my Tech Solution TS8000 is working again. Hope this helps. If you have any other questions, feel free to email me at [email protected]

Posted on May 30, 2007

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Sounds like the sensor/switch that detects when the basket is full of clippings is stuck in the "full" position. UNPLUG this potential finger-eater and poke around on the underside with a pencil or something.

Posted on Feb 27, 2007

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Barbara

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I have a Fellowes W11C shredder that had the same problem-reverse worked fine, forward would not. I opened it up and found all the pieces seemed to be in the right place...but I also found the little electrical switch that gets triggered when paper is inserted and deduced it might have died (since the motor was obviously working and the unit is 10 years old). I pulled it out and found the tiny model number written on it (VM5 5A 125/250VAC in this case) and ordered one on eBay that looked exactly like it, slotted it in, and voila! There is probably a similar switch (likely a different model) in most shredders, so if your unit refuses to work in forward gear, try to find the switch and order a replacement. No soldering needed in my case; I just had to slide the connectors onto the correct "tongues" on the switch. Also for some reason the new switch sat a bit low so the cam couldn't trigger it, so I cut a piece of hard cardboard and put it underneath the switch to boost it up a bit, and it works fine now.

Posted on Mar 31, 2021

Taher

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Thanks. I tried to remove the bottom cover but no success! I removed all the screws, but the could not be removed for accessing the gears and semsor.

Posted on May 19, 2016

Anonymous

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I had the same thing happen to me today - I had just shredded a ton of stuff, emptied the bin 4 times - after emptying the bin the last time, all of a sudden it would only go in reverse. I pulled out my instruction manual and it says the motor might overheat and to let it cool down and try again. I let it cool down for about 1 hour, cleaned out the gears and dusted off the sensor and it started working even better than it did before.

Posted on Jan 30, 2008

1 Related Answer

otacon

Damen Wong

  • 1950 Answers

SOURCE: Shredder suddenly runs only in reverse

Hi,

Did you check out this thread?

http://www.fixya.com/support/t135563-shredder_suddenly_runs_only_in_reverse

Posted on Jan 01, 2008

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Related Questions:

0helpful
1answer

Repair. reverse is OK but will not shred

There is a light sensor that is blocked by the paper that tells the machine to turn on when paper is loaded for shredding, it is most likely blocked with debris for a previous shredding.
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My Black & Decker Shredder #BD-61 all of a sudden does not work. I used it tonight, but the next time I tried it does not work. The lights come on in both positions, but

On some shredders when both the forward and reverse LEDs are on it can indicate either a jam or a full receiver bag/ container (the area that the shredded paper is fed into).
Try the following steps:
  1. ) unplug the power
  2. ) open up the shredder (see 1 on diagram)
  3. ) empty out all the shredded paper (see 2 on diagram)
  4. ) check that the shredding jaws (both the entrance and exit) are clear of any shredded material (see 3 on diagram)
  5. ) put everything back together
  6. ) plug power cord back in
  7. ) force the shredder into reverse (see 4 on diagram)
25380913-likxhgrg1ylhiwcrdlvnywbu-1-0.jpg
Hopefully you should hear your shredder motor running. If it is switch it to automatic and try shredding again
3helpful
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Only runs in reverse

I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.
4helpful
1answer

Runs only in reverse

I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.
0helpful
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Shreds in reverse only

I think there is a shredded buildup on the bottom. Unlpug the device ... turn it over and clear out the residue you will find there.

Sometimes I find the addition of shredder oil during the shredding process helps to eliminate this problem. Get the oil where shredders are sold.
4helpful
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Tech Solutions shredder Only powers in reverse w/ green light

Their are sensors on top and bottom of cutter asm. Good chance one or more are dirty, blocked with paper shreds or just bad. Clean with compressed air and lightly moistened cotton swab.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

0helpful
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Techsolutions TS-8000 runs continually when switch is on. Normally you need to feed it to start is in the on position

I have a TS2500 and it behaves in a similar fashion. It sounds like you may have a paper jam keeping the paper sensor switch turned on. The first thing to do is make sure that the container that collects the shredded paper isn't full. Everytime I fill mine up I have this problem. Emptying the bin and pulling the shredded paper from the bottom of the unit usually allows it to automatically shut off. If that isn't enough, make sure that you don't have a paper jam in the cutter rollers. The most important thing you can do is make sure the unit is unplugged before doing anything with the shredding mechanism.

Hope this helps.
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