Question about SanDisk Sansa e130 MP3 Player

It doesn't give me my music

When I turn on my SanDisk Sansa e130, the blue light comes on and then it says "Internal Searching for new music." The problem is that it'll stay on that screen untill the battery runs dead. It doesn't ever find the "new music" I tried taking off any songs I recently put on the player. I tried taking off all the songs but a single one and it still doesn't do anything. When I hook it up to the computer, the computer says everything's there but for some reason it still doesn't work. If anybody has any ideas about what is going on I would greatly appreciate it. I cannot figure this out. Thanks a lot!!!

1 Answer

Anonymous

Check to ses if they are .mp3 files.

Posted on Jul 09, 2007

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I had this same problem. I moved all the files off the device. Went into Windows explorer. Right clicked on the Sansa device (the internal memory, not the expansion card memory. Clicked on format and on the screen that came up I picked "Quick Format." I have just now moved all the music (but not the system files) back onto the player. Turned it on and it is now working. Hope this helps

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ok i had the same problem and i was searching what to do and found that you have to take out the battery and leave it for 5 minuites WITHOUT a battery in it and then put in the battery and it should work

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I'm having the same problem! I've had my Sansa e130 for exactly one year today. I loaded new music on it last night and when I tried to turn it on, it said "searching internal memory for new music." I left it on and this morning it wouldn't come back on with new batteries or even when hooked to a computer! I sent an e-mail to the company for help since there is no reset button. I haven't heard anything yet. I suggest you contact SanDisk too. They may have a problem. And I can't believe someone actually suggested as a solution to put a new battery in it or hook it up! No duh! We're looking for real help here, not the obvious things to try.

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