It really sounds like the child lock has been activated. This uaually blocks the keys on the TV, but the remote should work. If your remote doesn't work either, make sure the batteries work. If your remote for the TV can operate other apliances such as a VCR or DVD player, make sure it is in TV mode. If there are any buttons marked TV, VCR, DVD you could try pressing the TV button to set it in TV mode. If the To has a text-tv function there might be more than one button marked TV; one for setting TV mode as posed to DVD operating mode, and one for getting TV picture back when viewing text pages. -Chris
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i have the same problem is not a really a problem the problem is that i don´t have the unlock code if you have the manual you can please give the unlock code.
Black screen with red key bottom left screen. Cable and Sound is on and I can change channels using comcast remote but cannot get picture.
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