SOURCE: Kodak 2500D error
I have had the same problem. That error represent a document still in the scan path. You will probably find there is no paper in the scanner. I tried this and it works every time. On the top of the scanner there is an access door. You will find this just above the discharge rollers. Open that door and either blow air in the compartment or blow hard using your mouth to clear dust. Close the door. That should resolve the problem. It is my guess that dust collects on sensors and the scanner is tricked into thinking there is paper in the path.
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