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Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

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Code F/H My washing machine gives me the F/H error message when I try to run a load. It fills with water and then runs for a few minutes before stopping. After cancelling the wash cycle, I was able to use the "drain/spin" cycle to pump the water out of the machine. Please advise if this is something I can fix on my own (I'm not particularly handy but I can follow directions!) or if I need to call in a professional. Thanks!

Posted by Carl Wilke on

  • Carl Wilke Mar 02, 2007

    Thanks for the solution to my problem. It ended up being something else but your advice helped me to be able to at least open up the washing machine.


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Cark, F11 code means that no water is being detected entering the machine or the pressure switch trip is not detected. Usually I find the flow meter to be the culprit when this code comes up. What you need to do first is drop the lower panel by removing the 3 screws that secure it. Right in front you will find the pump filter. Remove the cap and clean the filter. Make sure to have some towels handy for excess water. The flow meter sits on top right in front of the fill valve. It's just a small reed valve that measures the amount of water entering. Easy to change out. Remove the 3 screws in back holding the top on and slide the top back. On the left you will see the fill valve (where the hoses connect) and from there a hose going to the flow meter. First make sure that the hoses going to the washer are not plugged with grit at the valve. Then check that the harnesses to the inlet valve, flow meter and pressure switch are on secure. Another thing to check is to make sure the washer is not siphoning ( draining)during fill. When all is said and done, usually this problem is in the flow meter. Sometimes, the pressure switch itself. I know this is a lot to grasp but at least you know what's going on in the event you have to call for service....Catriver postback

Posted on Feb 27, 2007

  • Anonymous Feb 27, 2007

    Sorry, I meant FH code on the first post...Catriver.


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