Question about SanDisk Sansa m230 MP3 Player

2 Answers

Computer not recognizing my Sansa m230

I plugged it into my computer and nothing happened, i looked on the Device manager and it had a question mark next to it. I un-installed it and it won't install again but when i go on MSC mode then the window for it opens. It will not work in Auto mode as it will not install again. It will play music and all the songs work.

Posted by Luke Beale on

  • Luke Beale Mar 02, 2007

    That didn't work as it says the devise does not exist. (when it's there)



2 Answers


I had a similar problem to the ones above mentioned, but my operating system is Windows 2000. The computer would not recognize the player and it never showed up in the My Computer box. To fix the problem, I simply reinstalled the driver using the Windows Automatic Update process. It works great.

Posted on Apr 11, 2007



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try updating the driver: right click "my computer" > properties > hardware (tab) > device manager > and you'd have a large list of hardwares. go to portable device, and click "sansa m2xx" (or whatever it is that says in your drive) to highlight it, and click the "update driver" button, which should be the 3rd to the last button at the top of your window. that's how it worked for me, and i'm using windows xp version. hope this helps.

Posted on Feb 28, 2007

  • Anonymous Mar 02, 2007

    hmmm...have you tried reseting the player itself? (menu > settings > reset all > click yes to reset it in it's factory state). it will not erase any songs that you already have in the player. it will just reset the settings.
    if that doesn't work, then i suggest you contact sandisk support for better solutions.



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Sansa m230 player has stopped working

HI, it is caused by virus by an application installed or when too much programs are running at ones.

How to solve this problem, you will have to flash the memory of the phone cause it is malfunctioning that is while it is freezes.

After flashing the memory comes back to normal again and you can start using it again.

Take care.

Apr 30, 2010 | SanDisk Sansa m230 MP3 Player

1 Answer

Window media player is not recognizing my sansa m230

Refresh drivers - connect player to PC. Right-click My Computer & select Manage. Click Device Manager on left pane. Player will show on right pane as USB Mass Storage device or Portable Device.

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers: right-click the entry with the error & select Uninstall. On top menu, click Action then select Scan For Hardware Changes.

Feb 21, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Computer wont pick up my mp3

one way to check if it's connecting right is too go to device manager.

1.right click my computer properties hardware tab device manager button
5.expand universal serial bus controllers list
6.look for your device name when it's plugged in
7.if their is a yellow exclamation point by it then it's not connecting correctly.

Dec 31, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Poblems putting music in my sansa

The problem you are having right now is because windows media player doesnt recognize your sansa..You need to make sure that your device mode is under MTP mode...To check that you need click on tools, menu, usb mode..and its going to show you the the appropriate one..Then make sure your computer has all the latest update from microsoft...check to see if your device is listed under device manager..if it is uninstall it and reinstall check to see if the device is listed under device on start menu, right click on my computer, right click on properties, click on hardware and then device manager..sometimes it might have a yellow exclamations mark next to it..right click and uninsatll it and reinstall it..But make sure you have that device plug in on the back of your computer instead of the front..Let me know what happen before you rate me..
I hope that helps
Please rate accordingly
Thank you

Mar 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa M230 not seen in Explorer or Windows Media Player

We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.

Mar 23, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Usb ports

You'll want to verify your computer recognizes your usb ports.
In device manager, look to see that you don't have anything with an exclamation mark, question mark, or red X on it. Make sure you have the usb ports listed under Universal Serial Bus controllers. If nothing shows, your usb ports may be dead. Depends on the age of your computer and what might have happened to them.

Device manager- right-click My Computer and go to properties, then select the hardware tab.

Jan 28, 2008 | Acer TravelMate 2300 Notebook

1 Answer

I can't download music onto my sansa,my computer is saying device not connected!!!

What i would recomend you to do is to go under device manager to see if the device is can open your device manager by click on start,run and type devmgmt.msc...that will open your device manager...check under hard drive, portable devices or universal bus serial controller...once found the device right click on it and uninstall it..once you do that....unplug the device and plug it back into a 2.0 usb port..after that windows should recognize your device...

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Initializing/ Sansa loop

Please try this steps. Remove the battery from the player. Then enable the hold switch for it to show orange/red color connect the player to the computer. Right-click My Computer and click on Manage. Click on device manager and click on Universal Serial Bus Controllers, see if you have USB Mass Storage Device. Then see if you also have there Storage Volumes, right click on it and see if that is the player. If it is then click on Disk Management and try to format the player from there if it is visible if not you may have to replace the product.

Jul 21, 2007 | SanDisk Sansa m230 MP3 Player

2 Answers

I can't see or copy files from my pc to the m230

Wait for two days then try to get the files. Becoz i've faced that problem in my Sansa M230.

Apr 17, 2007 | SanDisk Sansa m230 MP3 Player

2 Answers

SanDisk sansa m230 MP3

Windows Media Player would have worked

Aug 29, 2006 | SanDisk Sansa m230 MP3 Player

Not finding what you are looking for?
SanDisk Sansa m230 MP3 Player Logo

Related Topics:

288 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

8597 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

aliasger yq

Level 2 Expert

219 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides