We have a Xerox 1008 Fax machine that always shows an error message about a paper jam after printing one paper.
Although there ain't a paper stuck in the machine.
After opening en closing the case where the Toner is located the paper jam message disappears and the machine prints another paper. And so on. I already cleaned the printer rolls with an appropriat roll-cleaning spray but that didn't solve the problem.
Can somebody tell me how to solve this problem?
Maybe there is a sensor somewhere that I need to clean?
Many thanks in advance.
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Check all the paper detecting sensors once more, may be there is something over the sensor.clean all the sensors with VIDEO 90. if after that problem persist please restart the machine and go for software and firmware upgrades. GOD BLESS YOU
A jam sensor may be stuck by a paper scrap. Try manually pushing a sheet of paper through the machine IN THE DIRECTION IT IS NORMALLY FED. This may force out any stuck scraps. The jam sensors are usually located where the paper feeds and where it exits the machine. Also, make sure ALL ACCESS PANELS YOU OPENED TO CLEAR JAMS ARE CLOSED PROPERLY. Otherwise, the jam code will not clear.
Does it say clear jam immediatly or does it start to run then declare a jam?
If it starts then tells you to clear a jam and no paper is in the machine, your feed rollers are shot. Smooth like trying to drive a car on ice.
If it says that all the time, no attempt to feed then you have a sensor either dirty, knocked out of place or something stuck on a sensor.
Either in the paper path or in the scanner.