Won't work with PC

If your unit is a wireless keyboard only, then there is a button on the bottom of the keyboard and another on the receiver that is plugged into the usb port of the computer. In order to calibrate the system when it looses its signal, you have to press and hold both buttons down at the same time for 30 to 45 seconds. That means press the button the receiver and the button on the bottom of the keyboard at the same time and hold them down for 30 to 45 seconds. This will revive the signal and bring it back to working condition.

If your unit is a wireless mouse and wireless keyboard then there are probably 3 buttons involved that need to be pressed and held for 30 to 45 seconds at the same time. One button on the mouse, one on the keyboard and the last on the receiver.

If you press and hold the buttons down as explained above, it will correct the problem.

I have a miscrosoft wireless laser mouse 6000, and it also stopped working on my laptop. I changed the battery, still not working. I tested the battery in another device, and it was good. I moved the mouse to another computer, and it did not work. The light on the usb connector was lit. [No changes at all to my laptop.]. It seemed like there was no power to the mouse, and I looked at the contacts inside the mouse. The contact just inside the battery opening appeared to be bent down away from the contact on the battery tray. So, I pulled it up a little so it would connect when the battery drawer closed, and (after tweaking it a couple of times), it finally worked!

I had a similar problem. I corrected by performing a manual connect as listed in the manual that came with the mouse.
Manual reconnect:
1. Plug in the receiver.
2. Turn on the mouse.
3. Press the button on the receiver.
4. Press the connect button on the mouse once within five seconds of pressing the button on the receiver.

This worked for me, and the mouse has worked fine since.

If this doesn't work. The manual suggested taking the batteries out of the mouse for 20 seconds and unplugging the receiver, then repeat the steps above.
If that doesn't work. reboot the computer and repeat the steps above.

Hope this helps.

The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.

Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.

try to reconnect the mouse and check whether there is visual connetion or not

Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!

When you say you pressed the connect buttons on both the keyboard and mouse, do you mean you pressed the connect button on the receiver, and then you pressed the connect buttons on the mouse and keyboard? If not, then that's what you have to do. The 30 seconds of blinking on the receiver is normal, as it gives you time to find and press the buttons on the mouse and keyboard.

I hope this helps, and good luck!

Try
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

have you checked the battries in the mouse as the battries that com with the mouse don't last long and have you pressed the connect buttons on receiver and mouse as somtimes usb power receivers loose connection on laptops try this one. hope this works

Did you register the mouse to the receiver? There should be a button on the receiver, the bottom of the mouse or both used to connect the wireless mouse to the receiver. Also, if you do not have a red light on the bottom of your mouse it may have a battery problem.