I connect my mp3 to the computer and it tells me that have no song on it, then when i take it off it tells me i have about 62 songs in it. i tried instaling it again, tried everything and nothing seems to work.....HELP!!!!!!!PLEASE!!!!!!
Try connecting to the original computer.
Try other usb ports.
Try connecting to another computer beside the one you use. It should show up as an additional drive.
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