Wont print at all

If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

Does it print 5 copies of documents sent from different programs (i.e. Web Page, Word, Excel)? Quite possibly, one time you set it to print 5 copies and that application retained that as default. In that application, rather than clicking "print" click "printer setup" and look through the settings to see if it is requesting multiple copies.

I am 95% sure one of these three solutions will solve your problem.

Most of the print servers (1206u as well) do not support bidirectional printing, which actually allows the computer to printer bidirectionally so that printer info (toner status, print status) is sent to the computer.

Open Devices & Printers
Right Click on the CP1215 and go to printer properties
On the Ports tab, remove the tick next to the "enable bidirectional support"

Sound like the printer driver device is locked up. Try printing locally first and then on the network. Try reloading the lastest driver for each device.

First of all, check to see if the computer recognize the printer properly. Right click on My Computer, click on Properties, click on Hardware, and click on Device Manager. In this page click on the + sign next to Ports (COM and LPT). If you see your printer next to (LPT) then it has been recognize by the computer. Now, did you try to test page the printer? That is the first step to a TS. Go to Control panel, Printers and Faxes, right click on the printer that you are having problem with, and click Properties. Here you will see, under the General Tab, Test Page, click it and wait to see if it prints.

Hi

Thanks for using FixYa. Please check that your printer has paper, has no paper jams and is currently set on the ‘use printer online’ settings by right clicking property and then setting it from there. Also please check that you have selected the correct default printer and drivers in the printer options. If there is any paper jams clear it. You can also check the few things like---
Please check that both ends of the cable which connects the printer to the computer are connected properly. To print a test page right click on printer properties and then click the 'Print Test Page' button and see if you get a test page printed properly. If you do, this indicates that the printer is properly connected to the computer and the computer has the drivers installed.


Please do rate the solution and revert for further assistance.


Thanks
Rylee

u have to clear the sent job, go to printers and faxes through your start menu, if u cant find it there, go to control panel, double click on the printer and faxes icon, on the pop up window, double click to open the printer then select all the jobs and empty the box, then you can start using again, make sure the printer is off while doing that.

Go to printers and fax folder and right click on your printer. Then go to properties and the click the advanced tab. Then choose the option, print directly to the printer. Click apply and close the window.

First, I would try canceling the document either at the printer (hit cancel if it has already been sent) or at the computer.

You can do this by going to start -> settings -> printers and faxes
double click on the printer to open it
right click on the offending file and hit delete

It sounds like both of these have been done already. So...next option.

Second option - Restart the print spooler
Go to Start -> Settings -> Control Panel -> Administrative Tools -> Services
Click on the "Print Spooler"
Select Restart

Third option - delete the document from the spooler
Stop the Print Spooler by following the instructions above and clicking "stop"
Delete all files in the c:\windows\system32\spool\printers directory
Restart the print spooler.

CAUTION!!! - This will clear out both the offending job and any other jobs that have been sent to the printer after the offending job. If you have a number of other jobs, you may wish to clear out only the offending job from the printers directory.

Hope this helps - flub

Go back and look at the printers (Start, Printers and Faxes) and be sure that your printer is listed and that it is set as the default printer.
If it is not, then right click and select "Set as Default"

If the above is already correct then right click on your printer and select properties. Click on the Ports tab and be sure the USB port is selected.

First delete everything sent to the printer. Either click on the printer icon down by the clock (bottom right) if it is showing or go to start settings 'Printers and Faxes' and double click on your printer. Highlight everything sent to the printer and select canel documents.

Try stopping and re-starting print spooler. Right click on 'My Computer' select 'Manage' now select 'Services'. Scroll down until you get to print spooler. You can select it then right click and choose 'Stop'. Now click on it again and choose 'Start'.

Just to be safe restart your computer.


David K.