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I for 1 don't know. But try to go to www.Turtle Beach.com they can help you out. I have Turtle Beach Ear Force XC1 and my mic I can talk but I can't hear anything but if your mic isn't working properly try using a different controller. If that doesn't help try getting a brand new mic.
The biggest thing woul be check your sound settings on your comptuer and make sure its not muted. also if thier is a switch on the headphone make sure they arnt muted, to check your comptuers volume settings, look for a speaker phone down by your start menu, or go to your control panel, look for anything that has to do with sound. open that open, and just make sure the mic isnt muted,
This information was found on the Dynex website: (http://www.dynexproducts.com/pc-680-23-dynex-32-720p-flat-panel-lcd-hdtv-matte-black.aspx) in the frequently asked question section on page 7. If the solution below dos not work for you. You can either go to the website by copying the web address and putting it in your address bar. Once there you can use the e-mail function to talk to customer support. You can also use the Dynex customer support telephone number 1-800-305-2204 between the hours of 7am and 12 am CST. Give them the model number of your television and the problem you are having with the use of the headphones. I hope this information helps you solve your problem. How do I get headphones to work with my TV?
Connect the headphone cable to the headphone jack on the side of your TV.
The sound will be heard through both the headphones and on the TV speakers.
Press Mute to hear sound only through the headphones.
Use the volume buttons on the remote to adjust the volume level.
You must remember to press mute again to hear sound through speakers. It will not automatically come on when you unplug the headphones.
if you are able to hear normally from the speakers and not from the headphones possible reasons could be: the audio is muted or very low there is a mute switch on the headphone that is turned on the headphone is not firmly plugged in or is in the wrong site eg microphone hope it helps please inform if it helps..
I wrote a guide on how to fix this problem. It's really easy to do and only costs £1 (about $1!). You can view, download and print the guide here - http://www.scribd.com/doc/13515584/Polaroid-TLU03711C-Replace-Capacitors-Guide