DCR HC20 The touch screen does not work. I went to the calibration screen and pressed the "x" like the manual told me...It does not work too, Please help

HI! I'm sure you can find solutions of your problems in this service manual SONY DCR HC16E DCR HC18E DCR HC20 DCR HC20E service manual repair...

If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.



Note: Please make sure that the Camcorder is turned ON while pressing the reset button.

If the issue persists again, please perform LCD screen Calibration and check if that helps.

Please follow the steps below to perform the LCD Calibration

Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.

If the issue persists even after performing all the above-mentioned steps, service is required.

I hope this information will help you to resolve the touch screen issue of the Camcorder.

The LCD / Touchscreen module is no longer available from Sony for this Model. However, I have a limited supply of them.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.



Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check if that helps.

Please follow the steps below to perform the LCD Calibration

Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.

If the issue persists even after performing all the above-mentioned steps, service is required.

I hope this information will help you to resolve the touch screen issue of the Camcorder.

If the touch screen of the Camcorder is not working, pleasefollow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.



Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check ifthat helps.

Please follow the steps below to perform the LCD Calibration




If the issue persists again, service is required.

I hope this information will help you to resolve the touch screen issue of theCamcorder.

The most likely cause for this is a damaged or defective flexible ribbon cable that connects the LCD to the camera body and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

due to open & close screen your screen belt has damage. send to us for service.

Please see the solutions on the same model I posted earlier

Connecting flexible wire between LCD and main board of camera seems cracked/ broken. Please replace it with new one.

Take off the screws at the left side of the lcd screen, than open gently the case. Use a air can than spray for cleaning. The lcd screen is now back on duty...