Question about Samsung TXE1370 13" TV

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Samsung TXE1370 13" TV - volume out of control

My 2 year old unplugged/plugged our TV in to power quickly in a matter of a few seconds. Since then, our volume works, but its not totally under our control. Volume used to be standard electronic control with a visual scroll bar showing its level. NOW, the scroll bar is permanenty at MAX. In addition, the volume has 4 settings nothing/quiet but audible/loud/extremely lout when we enter each volume, the visual scroll bar on the screen remains at max always. the volume only responds to the down volume keys (either on remote or on the TV directly). When using the up volume, the TV is receiving the signal (we see infrared feedback (red LED) blinking. I don't see any 'reset' key or button on the TV, either physically, or on menu system. anybody have any trade secrets to fix this?

Posted by tom dowsan on

  • 1 more comment 
  • tom dowsan Feb 26, 2007

    No Luck, but thanks for the try. It, at least, gave me a few moments of hope. Let me review what i did. I strictly used the remote. while power was ON, I clicked 'power'. result was that the power was OFF. Then MUTE 1 8 7.
    I turned power ON. No special display there. So, I went into MENU. the standard 3 items came up. No 4th 'reset' item.

    I went through each menu item, and again, nothing special about 'reset' in any sub menu

  • tom dowsan Feb 27, 2007

    FYI, your advice gave me more info to search on. I found someone with problems that needed a reset. The advice he was given was mute 1 8 2, (not 187). So it looks like you were just off a digit. Anyhow, using mute182, i got into the reset menu, did the deed, and the volume is now working properly. Thx

  • Anonymous Mar 22, 2014

    How do you reset the max volume? It's set at 63 for high but not loud enough to hear?

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marcial nasi

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Try this..turn off ur tv by remote,press mute followed by 187 then power,if this work u shall see reset underneath the sub menu goto reset..the tv must turn off and on.donot explore other u might kill your tv!!

Posted on Feb 26, 2007

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