Is your equipment electronics or mechanical kindly answer the question then i will be able to help you
If you remove the cover on the upper left portion of the machine, while looking from the left to the right.....Above the BH lever area, you will see a round cam with a post through the middle. Rotate the round can ( with fingers on it), and try again. This will change the angle position on the lever, and hopefully correct your problem. You may have to go a couple of clicks in either direction.
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I had the same prob, while you are sewing the buttonhole the foot will push against the lever that you had to pull down and that tells the machine what to do next.
How do I lower the buttonhole lever
how do I lower buttonhole lever
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