Cartidges are not recognized

When i give command for the printing the dialog box appears i.e. "the cartridges are not recognized" but both cartridges are in the printer.

2 Answers

Anonymous

Check that the copper contacts are in position for each of the ink cartridges - on 510 have been known to fall out!

Posted on Aug 12, 2007

Anonymous

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Verify that you are using Canon(TM) cartridges. The technology has progressed to where they have modified the ink to be identified by their printers. You cannot currently use refill cartridge inks to refill Canon cartridges. If that is not your issue, then try removing and replacing the cartridge(s)and reset the ink level indicator.

Posted on Aug 03, 2007

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