Is there a reset button? See this from PocketGPSworld.com: Reset hole The Reset hole is hard to find, you need to first remove it from the mount, turn it upside down, and within the mounting base area of GO you will see two interface slots (currently only one is being used) and towards the front of the unit on the base you will see a little hole marked reset. This is just like soft resetting a Palm or Pocket PC, it requires something small like a paperclip, and nothing was supplied with GO to enable you to easily reset the device.
Brilliant advice my hubby was pulling his hair out as we'd only had the sat nav for less than 24 hours. Would be helpful if there was troubleshooting advice with the equipment tho. Thanks again. xx
Thanks mate. The reset button is not really visible and the only way I spotted it was the fact that the plastic has a cut out circle for the pin under the soft rubber bung.
We really need that sat nav tomorrow...thanks!!!!
Amazing! U just saved my life! Thank u so much friends...
The Reset button works. With my TomTom, the little green light would come on while it was on the charger, but the screen would not light up. I stopped by Best Buy and talked to the "Geek Squad" and they had no idea. So I was freaking out, until I got on here. I hit the reset button, the screen flashed, then started right up.
Thank you, The reset button worked on mine. I could only get the green light for over two days with the black screen. Now I can turn it on!
I tried to update my tom tom go 510 but now all i get is a screen that shows the card coming out with a red cross going on it help
SOURCE: frozen tomtom
You can get your original splash scren from here. You can also download free splash screens created by user through TomTom HOME.
To correct your device, try:
1. Hit the reset button on the back of the device - inside the serial connector.
2. Make sure the device is off and connect it to your computer via USB dock and connect the charging cable (green light should be on)
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: www.tomtom.com/9091 <-- that will show you how to remove and then reinstall the application.
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Can not turn tomtom on, or off reset button does not work?/?/ can not install back up
My tom tom go 510 is stuck on the green screen w/ the hand and X that says don't touch. I can't power off and do anything but let the batteries run it dead to reset. Is there anything I can do?
thanks
It seems the power button has lost its functionality....in other words I can't turn the unit on! The reset button is not booting it on either. Help!
screen comes on and shows a red X. will not allow me to open futher
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