Sony cyber-shot DSC-W100

Check for corroded or broken battery contacts.

I'll forward a link to a page where you can view the information to troubleshoot this issue.

Please click on the link to view the troubleshooting steps then follow all the steps and check if that helps.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C91134&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=91362738&stateId=1%200%2091370057

Thank you!

There is probably no user solution, it seems that optical lens block is wrong/damaged, the only solution is to replace it.

problem in lens unit replace it

Camera needs to be serviced. This is a common problem with sony cameras. If you have any knowledge of electronic, you could take apart and clean and lube lens. If not sony will fix for a fee, go to the sony web site, they offer a repair service. This happened to mine, it cost $95 plus shipping costs to repair. Now it works great, for how long who knows.

Yes, that never works does it? =] A better error message would be "Replace jammed lens please! ", since this is the cause of the error almost 100 percent of the time.

I had the same problem with the same camera, I took a pair of pliars and pulled on the the lens (pull it all the way out). Now it works again fine..Just like its supposed to..

goto http://www.digitalcamrepair.com/self_diagnosis_page.htm
for self diagnosis.please let me help you before leaving a bad feed back.

If you cannot find a solution to your problem you may want to email [email protected]. He has good advice and good used parts at a fair price.

Format the internal memory, you may have accidently written somthing incompatible to the memory from the lapt top (virus ??)