Hello, this is Ava with Think Crucial.
You may find the User's Manual for your Kirby model by clicking the link below.
Kirby Heritage II system Manual
You can purchase a wide variety of high quality Kirby replacement parts for your Kirby vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
https://www.thinkcrucial.com/collections/vendors?q=Kirby
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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