Question about Toshiba Satellite M100 Notebook

1 Answer

Problem to log in.

I just bought my laptop a week ago.today after perform full scan using norton antivirus (live updates) and also windows update (I was asked to restart the computer after completing the task). The problem occured when the computer didn't want to restart so i just shut it down using the normal shutdown procedure. When i turn on the computer and fill my password to log in, it actually logging off and back to the password screen.when i re-enter the password, it keeps logging off.i can't even enter the programmes.it continously logging off whenever i entered the password.

Posted by Hafizi Nasir on

  • Anonymous Mar 29, 2014

    wheni was using my daughters computer to log in to my account it asked me to change my password so I did now when I try to get in my gmail on my computer o can't so I need to change my password onmy computer so they match

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Anonymous

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Start up in safe mode pressing F8 on boot up and select safe mode. When in the system under administrator there will be option for you to delete the password on your account. Re boot then enter again with no password.

Posted on Feb 22, 2007

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1 Answer

Trojan Win32 came to my Pan Drive from computer and Avira is not capable to delete this type of virus. Please scan and remove from my Pan drive and PC with a Good / high powered anti virus. Anti virus...


This can be resolved by installing and scanning the computer using Norton 360.

Click here to download Norton 360 version 3.0

After downloading Norton 360 double click on the installation file and follow on screen instruction to install the file.
Click on skip if it ask for product key.
After installing Norton 360 open Norton 360 and click on live Update to download latest virus definition on to your computer. This will helps norton to find and heal the up to date virus.

After running live update perform complete system scan using Norton.

Note:
  • Uninstall existing Antivirus on your computer before installing Norton 360.
  • Your system performance will be little low for about 7 to 10 days after installing Norton, after this period it will become Normal.
  • This is trial version which will provide you 30 days validity but even 1 year subscription does the same task. You can install whatever antivirus if you wish to switch over.

Jan 21, 2011 | Computers & Internet

2 Answers

Virus on laptop


Hi

IF your lap is infected with Viruses
,Better go for a good antivirus solution

Some of the best good freeware and shareware antiviuses solutions are given below and the download link too


freeware
1. Avg free Antiviruse

2.Avast home Edition.


3.Avira Antiviruse


Trail Ware(You need to purchace licence for this to extend the trail period to Full)

1.Kaspersky Antivirus

2.Norton Antivirus

3.Bitdefender Antivirus

Hope this will help you

Mar 15, 2010 | Toshiba Satellite A100-S211TD Notebook

2 Answers

Virus affective


Hi,

For the removal of spyware infection in such cases follow these steps :
Step 1 . Turn off your computer.
Step 2. Press power button to turn it on and immediately start pressing F8 key. It will show you different modes like Safe mode, Safe mode with networking etc etc.

Step 3 . From there select safe mode with networking.

Step 4. Enter your password on windows login screen.

Step 5. It will ask you to continue in safe mode click on yes.

Step 6. Download free version of Malewarebytes from http://www.itechguru.in/Download%20Links/Download%20Links.htm

Step 7 . Install it and update it from update tag >> check for updates.

Step 8. After that go to tag scanner and perform full scan.

Step 9. When scan complete click on show result and then click on remove selected.

Step 10. After removal it will ask you to restart your computer. Restart once.

And enjoy Virus/Spyware free environment.

You can also download other best antivirus softwares also from this link.




iTechGuru
www.itechguru.in

Mar 06, 2010 | Symantec Norton Antivirus 2010 Full...

2 Answers

Cant install norton


today quick heal is most successs antivirus if you want to install
Downlaod from here
http://download.cnet.com/Quick-Heal-AntiVirus-Plus-2009/3000-2239_4-10838310.html
Tehn update it from internet .
Then scan boot time.

Jun 23, 2009 | Norton Internet Security 2005...

1 Answer

PRODUCT:Presario V6000 s/n: CNF7064QV1 p/n: RU32PA#ABG Please my Laptop does not work at all as per above description of the product I bought on 1/03/2007


update your antivirus software, perform an antivirus scan.

restart

update your spyware program and perform a spyware scan.

restart

run disk cleanup through windows. start -> programs -> accessories -> system tools -> disk cleanup

restart

run disk defragmenter through windows. start -> programs -> accessories -> systewm tools -> disk defragmenter

restart and you should see marked improvement. this is routine maintenance that should be done on a weekly basis.

Jan 29, 2009 | Computers & Internet

1 Answer

Remove trojan Backdoor.Tidserv!inf


Say no more mate , id get rid of norton and use something good!! Norton consumes lots fo system resources and i can guarantee that you will see such a boost in performance once you remove it. Use Bitdefender Internet Security or Eset Smart Security.

Use the norton removal tool from symantecs webbsite , it gets rid of all the registry keys , program files , etc for all norton products

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

As for trojan removal , follow these steps:-

First have you stopped system restore? - this will reduce the possibility that the malware is lurking there.

Now download ccleaner
http://www.ccleaner.com/

and run this to clear all temporary files and restore points.

Now download the following - DON'T run yet

download and update MBAM Malware removal tool
http://www.malwarebytes.org/

download and update A squared anti malware
http://www.emsisoft.com/en/software/download/

Now boot to safe mode - restart press f8 repeatedly to enter safe mode.

now run MBAM full scan reboot into safe mode and run a squared full scan.

Also download spybot search and destroy from safer-networking.org which is free. Update to the latest definitions , apply immunization then do a full system scan and remove anything that it shows

DO ALL OF THE ABOVE IN SAFE MODE!

Has it gone yet?

Also go to start >> run >> type "%TEMP%" without the quotes which should open a folder

Delete all or as many of these files as you can , you might not be able to delete all of them but try and delete most of them

Jan 07, 2009 | Lenovo ThinkPad T61 Notebook

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How do i get rid of a W32.SillyFDC virus


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.

    If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.

    If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.


  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

    For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

    For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.


  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
  4. Delete the autorun.inf file from writeable removable devices, if necessary.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.


After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the following registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"

  5. In the right pane, delete any values associated with the worm.


  6. Exit the Registry Editor.

Dec 18, 2008 | Microsoft Computers & Internet

1 Answer

Norton antivirus liveupdate


1) Close all Norton applications.

2) Moved file [ccWebWnd.dll]
from [C:\Program Files\Common Files\Symantec Shared\]
to [C:\_My Files\_TEMP]

3) Run LiveUpdate
Type [C:\Program Files\Symantec\LiveUpdate\LUAll.exe]
into Windows Explorer Address bar and hit [Enter]

4) Restart your computer.

5) Moved file [ccWebWnd.dll]
from [C:\_My Files\_TEMP]
to [C:\Program Files\Common Files\Symantec Shared\]

6) Run Norton SystemWorks LiveUpdate from your Windows Start Menu.

7) Restart your computer.

Dec 16, 2008 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Norton antivirus is unable to do live updates


Go to symantec.com, if you renewed, symantec usually sends you an upgrade to your antivirus to your email so you can update to the current antivirus software

Dec 05, 2008 | Computers & Internet

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