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Florence Acayo Posted on Feb 22, 2007
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Lens does not open,camera does not start

Sometimes back, i was taking a photo and the camera just went off leaving the lens stucked out. When i bought a new battery, the lense went back in but cannot start. When i turned it on, i see a light on and goes off automatically. When i shake the camera, i hear something rattling inside like a metal. Is that the problem why the camera caanot start?. Please help with a solution. I love my camera and missing using it so much.Thanks

  • Florence Acayo Feb 28, 2007

    nothing comes up on the LCD when i turn off.when i shake the camera, nothing move inside the lens. The rattling sound seems to be behind the lens. when i switch it on, the power comes for a few minutes and goes off.When its going off, it gives a funny sound like, ti..ti..ti then off. Any solution?

    Thanks

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  • Posted on Feb 24, 2007
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From what you describe the problem could be a couple of different things. The focus element inside the lens may have come off its track. Heres how to tell: If the lens shield has closed completely and you can not see down into the lens: *Does any text come up on the LCD before it turns off? Such as "E18" or "E25"? If the lens shield has not closed completely and you can see down into the lens: *When you shake the camera can you see something moving inside the lens? In either of these cases the problem is that the camera cannot move the lens due to the moving parts being jammed. This will require a repair service to go into the camera and reset the dislodged elements. In either of these cases the camera will display an error message on the LCD before it powers off. If it does not do this, let me know and I will give you other possible explanations.

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