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Arden Trevino Posted on Jul 05, 2012
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My maytag neptune MAH8700AWW shows an error code OE and the door is locked, how do I fix it?

The error code shows and I cannot open the door. How do I check to see what the problem is and how do I fix it? Thank you.

1 Answer

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  • Maytag Master 17,130 Answers
  • Posted on Jul 06, 2012
Donald DCruz
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Opening a locked door , click for a visual demo: Door locked#

It is possible that the actuator to the lock has failed and so is not releasing or there is a error on the control panel.

5 Related Answers

Anonymous

  • 1776 Answers
  • Posted on Sep 11, 2009

SOURCE: MAYTAG NEPTUNE ERROR CODE OE

The "oe" code indicates a water pressure problem. Remove the water supply hoses and check the small metal screens inside the water inlet valve. Make sure they are clear of rust or debris. Check the water inlet valve solenoids. They can can be tested using a multimeter or ohmmeter. Check for continuity. A lack of continuity means a bad solenoid I will attach a photo for reference. Hope this helped and best wishes.

779ac8f.gif

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Anonymous

  • 5 Answers
  • Posted on Jul 10, 2009

SOURCE: Maytag Neptune door lock stuck!!!

Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

sgcolem

  • 1 Answer
  • Posted on Jun 17, 2008

SOURCE: Maytag neptune error code d5

there is a small button on the inside edge where the door closes, it was broken off since there was nothing there I didnt see it.It was only a hole where the button was.So I had to get a new button and replace it.

Anonymous

  • 725 Answers
  • Posted on Sep 23, 2009

SOURCE: Maytage Neptune E3 code - Model MAH8700AWW - machine won't finish cycle

“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

Anonymous

  • 1 Answer
  • Posted on Aug 18, 2010

SOURCE: my maytag neptune washer model

there is no "red string" on this specific model. Its really irritating that everyone is saying this when clearly no one can find a red string. Stop giving this advice. From what i can tell so far the release lever is inside the machine and to get to it you have to remove the front panel. My problem now is i cant get the top electronic panel off to get the front panel off... this machine is like a giant chinese handcuff!! I will never buy a maytag ever again!!

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1helpful
1answer

Older Maytag Neptune won’t drain or spin. It washes then times out when trying to spin and I get nd error. I turn it off the door will stay locked for hours and it is still trying to spin when I turn it...

I found this.
https://www.repairclinic.com/PartDetail/Control-Board/WP34001484/4433606?modelNumber=MAH8700AWW
Open your washing machine (see on youtube how) and see if there is a module looking like this. First unplug the machine to avoid that burning smell when flesh is subjected to high voltage. The unit is easy to replace.
0helpful
1answer

May tag Neptune showing codes

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).
1helpful
1answer

My machine is showing the code FL machine has problems locking. How do I resolve this problem

Your Maytag Neptune Washing Machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.
1.Check wire connections in harness leading from machine control board to door lock mechanism.2.Check solenoid and door lock enable switch in door lock mechanism.
3.Replace responsible component.
0helpful
1answer

We just installed the MAH9700AWM Maytag Neptune and got an error code OE? We cancelled cycle, etc still getting issue.

The "OE" error code means the control detected the water level in the machine is above the overflow level. According to your description the first failure suspect is the water valve possibly stuck. Perform the troubleshooting as described in the tech sheets.

Here are the break down diagrams for the Maytag Neptune washer Model MAH8700AWW
12helpful
2answers

MAYTAG NEPTUNE ERROR CODE OE

The "oe" code indicates a water pressure problem. Remove the water supply hoses and check the small metal screens inside the water inlet valve. Make sure they are clear of rust or debris. Check the water inlet valve solenoids. They can can be tested using a multimeter or ohmmeter. Check for continuity. A lack of continuity means a bad solenoid I will attach a photo for reference. Hope this helped and best wishes.

779ac8f.gif
3helpful
1answer

Maytage Neptune E3 code - Model MAH8700AWW - machine won't finish cycle

“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.
7helpful
4answers

Maytag front load whasher MAH8700AWW Error/Information code OE is showing and does not show up in owners manual. What does this mean

my maytag mag8700 (4 yrs old) has begun to shake so bad itt walks 4" to the wall. it did not do this before. i regularly get SUDS code. i did run afresh through 3x's. 2 weeks later i have SUDS code again HEPL!
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