Question about HP iPAQ H6340 Pocket PC

Microphone not working

Hi All, I'm getting pretty hacked off with the 6340 I bought recently off ebay.The microphone doesn't seem to work. If I try recording it is silent and in phone mode,the mute/unmute button on the bottom is greyed out as if the microphone is not installed.There doesn't appear to be anything in the settings to switch the mic on or off. I bought this to use as a mobile phone and without the mic working it is more or less useless.I would really appreciate any help from anyone. Regards peter3696

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Motoi Bogdan

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198 Answers

You should try a ROM upgrade. THis problem may have occured if you have a corrupted ROM memory. If for my first choice.. hmm.. It isn't hardware, in my opinion. Try the ROM update first. Save all your important data (no back-up) only save the files to the computer, then have the PDA's battery fully charged, make an active sync connection using USB sync cable (bluetooth, or IR woun't work) and open the ROM update file. For a ROM update, use the oficial HP ROM versions. Here is a link to the wm2003 version. It is the only one that HP distributes free of any charges. Folow the instructions carefully. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=414322&prodTypeId=215348&prodSeriesId=430120&swLang=8&taskId=135&swEnvOID=2008 In that list select and download : HP iPAQ h6300 Pocket PC Series ROM Update (English Languages Support Only) Good luck, fell free to ask any other question about this process or others and always remember to rate solutions. :)

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Posted on Feb 22, 2007

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