Question about Zanussi WJS1265W Front Load Washer/Dryer

1 Answer

Zanussi washer dryer model-WJD 1257 W

My washer dryer has decided to stop emptying and having to empty through the front while sat in front of it, it has also now started to leak out of front drawer, tried cleaning powder out etcc, tried unkinking pipe, still happens, can anyone help, have three kids so its essential i need it working.................

Posted by sarah stocks on


1 Answer


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 247 Answers

Not sure about the drawer leak, but have some ideas about the refusal to empty. Have a look at the section in your instruction manual (copy here: about cleaning the filter (pages 20-21). Check the filter isn't completely choked. Expect quite a lot of water to come out when you remove the filter. While you've got the filter out, have a look in the hole it came out of. At the back of the cavity you should see the pump impeller (looks like a four-bladed fan). With the power off(!) give this a spin with your fingertip. It should be free to turn (although it's normal for the movement to be very notchy). If it won't turn, see if you can find anything jammed up in it. Keep looking in the same cavity. Somewhere about halfway back, usually on the top wall, you should find a large hole (this is how the dirty water gets into the pump). Slip your finger as far into this as you can without getting it stuck, and just check nothing is blocking it (20p coins are favourite problems here). If you've still drawn a blank, then without replacing the filter turn the power back on, set the machine going on a spin cycle, and look to see if the pump impeller is whizzing round. Don't be tempted to touch it, as it can rap your knuckles very hard. If it won't turn, you probably need a new pump. Replacing a pump is a pretty low-stress affair. It's more or less obvious where everything is meant to go. You can get a new pump from one of the internet parts suppliers for about £35 (it's worth shopping around, as prices very wildly). Hope this helps a bit. A.

Posted on Feb 22, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dryer with no heat

It sounds like an intermitent Thermostat problem.

Sep 02, 2007 | Zanussi WJD1257W Front Load Washer

1 Answer

My zanussi washer dryer has some problem When i set a program and lets say the program is 125 min it finishes after 40 min and it is not spining.Also when I try different programs I have the same problem

check the drain filter is not blocked if it does not empty all the water it saves time on the next fill. also the spin will not happen if it has not emptied completley. a faulty pump would give the same effect.

Nov 05, 2010 | Zanussi ZWD1470W Front Load Washer / Dryer

1 Answer

Zanussi washing machine will not empty

There should be a filter located at the bottom right front of washer behind a drop down down cover.
Unscrew the filter anti-clockwise to remove and clean.
If filter clear, then possibly the pump is faulty.
Hope this helps you with your problem.

Dec 02, 2009 | Zanussi ZWD1470W Front Load Washer / Dryer

1 Answer

Iv got e90 and e91 coming up on my 1200 wjd 1257 w can you help me rob

E90 - communication error between printed circuit boards. check connections.

Nov 01, 2009 | Zanussi WJD1257W Front Load Washer

1 Answer

Zanussi washing machine, conditioner doesn't empty

If you are having a problem with your top load washer then check out this tip...

Washing Machine2_bing.gif does not Pump or Spin

If you are having problems with your front load washing machine2_bing.gif then checkout this tip...

Front Load Washing Machine2_bing.gif not draining and or not spinning


May 14, 2009 | Zanussi ZWF1430W Front Load Washer

1 Answer

How do you fit a drain hose to a zanussi WJD 1257 W

tilt machine backwards at a good angle.look underneath and you will see that the drain hose is connected direct to the pump and held with a spring clip. just undo with pliers and bobs your uncle

Jul 06, 2008 | Zanussi Washing Machines

1 Answer

The Washing Machine fills and then empties with not running a wash cycle

possible a pressure stat fault. some pressure stats have a too high water detector which turns on pump

Mar 27, 2007 | Zanussi F1245W Front Load Washer

Not finding what you are looking for?
Zanussi WJS1265W Front Load Washer/Dryer Logo


Ask a Question

Usually answered in minutes!

Top Zanussi Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1482 Answers


Level 1 Expert

33 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Are you a Zanussi Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides