Question about HP Compaq Presario V2000 Notebook

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Built in wireless internet card not found

My laptop has a wireless internet card built in but my laptop can not find it. Please help me.

Posted by Erik Backs on

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Anonymous

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Posted on Aug 02, 2007

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I have had this situation twice before, it may need to be enabled in the bios so on boot up press F2 or Del depending on bios and look on peripherals menu. If not there look for wireless lan, and I will bet that the option to enable or dissable is greyed out. if so; if it's new take it back to supplier as after 2 hours of phone calls to HP doing everything i did myself hours previously, they could not remedy the problem, hence 2 notebooks were returned to pc world for a refund.

Posted on Feb 21, 2007

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Anonymous

A number of possible fixes come to mind. First access hardware list in control panel under system, then click on device manager, then device manager, then look down the list to network adaptors. Opening list should indicate network (wireless card). If not refresh list. If no luck, or unknown card shows up, hit update driver. If no listing at all, try shutting machine down, removing card from under cover from base of machine, restarting machine without it. After waiting for machine to settle, shut down again, re-instate card and restart. The card should be seen and seek driver under windows new device setup screen. If still no good, card or slot (PCI) or both could be crook. PCI slot failure will mean a new mother board, unless you alternate to a PCMCIA card (wireless) or the same in a USB device. All else fails take it to a tech, or more to the point, if under warranty from HP (or extended) as its a relatively new machine, DONT TOUCH and ring HP or take to a service centre.

Posted on Feb 21, 2007

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