MFC-7220 fax says it is receiving faxes but they wont print. Seems to be stored to memory. Plenty of paper and there is toner. The copy part is working fine.

It will depend on the model and make and you have not supplied that information.
If this information in memory was received information then the machine should print out the documents as long as there is nothing in the display saying it needs toner, paper etc, etc.
If it is not received information in memory then it can only be scanned information for copying or transmitting....again, not knowing make or model...you should be able to use your users manual and delete the pages you have stored into memory.

please reset toner using reset software or printed paper count reset

The report you want is called "Fax Journal, and it's number is 4.
Press "Reports" button (in the upper-right corner of the panel), then either go down (using up/down arrow keys) to "Fax Journal", or press number 4 directly, then confirm with "Menu/Set" key.

By the way, click here to download a PDF manual for your unit.

Good luck, and please leave testimonial if helped :)

You need an ANALOG phone line for faxing, not DIGITAL.

Remove the cartridge as it is faulty. Clean or vacuum the area under the cartridge (with the machine switched offf please) and fit a new cartridge.

To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.

1. Press "Menu/Set, 2, 5, 1".
2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
   

If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.

• Before you can set up PC Fax Receive you must install the

MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)

• If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
  

■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.

• If you press 1, all unprinted faxes will be printed and erased

before the setting turns off. If a backup copy has already been
printed it will not be printed again.

• If you press 2, the memory will not be erased and the setting will be unchanged.
  

Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).

1. Press Menu/Set, 2, 5, 2.
2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).
   

I just checked this out as I had the same problem. It seems that the machine is programmed to stop printing faxes when the Toner is "out". Even though the toner is not completely out. I was positive that the note on the screen was false since I could print out documents and copies (I am not using Samsung original Toner). But the fax will refuse to print.  I fixed this by changing the toner (again with a non-Samsung toner) and it is printing all the faxes in memory.  It is stupid that they haven't set up a menu item to force it to print all the faxes in memory but voila, that seems to be the fix. I guess this is a way for them to control that we only use Samsung toner. 

Most likely they are being held in memory so you need to go into the menu to have them print out.

Manual:
http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=eadfbf331ebd7bb9aab2bde2a604a084&q=Brother+MFC-210C

TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT