I have a problem when I try and print anything from my computer. The printer appears to be on and functioning normally but as soon as I press print on my laptop the computer crashes and reboots and nothing prints. This happens every time! I have tried reinstalling the printer onto my computer using the CD that came with it but this doesn't seem to have helped the situation. Any suggestions?
Http://alpha03u.c-wss.com/inc/ApplServlet?SV=WWUCA900 http://www.usa.canon.com/consumer/controller?act=DownloadDetailAct&fcategoryid=334&modelid=11010 Download the newest drivers from here(one of the should work). Uninstall the printer and any software that still may be on the computer. Shutdown the computer and printer. Reboot the computer(with out printer hooked up) and start the new software install. It will tell you when to hook the printerup. Disable any virus protection or spyware programs before you start the install. Let me know what happens. Good Luck, Tim
Posted on Mar 08, 2007
Hi there,
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Posted on Jan 02, 2017
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
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