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Question about Canon PIXMA MP760 All-In-One InkJet Printer

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Printer not working

I have a problem when I try and print anything from my computer. The printer appears to be on and functioning normally but as soon as I press print on my laptop the computer crashes and reboots and nothing prints. This happens every time! I have tried reinstalling the printer onto my computer using the CD that came with it but this doesn't seem to have helped the situation. Any suggestions?

Posted by Naomi Tancock on

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Anonymous

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Http://alpha03u.c-wss.com/inc/ApplServlet?SV=WWUCA900 http://www.usa.canon.com/consumer/controller?act=DownloadDetailAct&fcategoryid=334&modelid=11010 Download the newest drivers from here(one of the should work). Uninstall the printer and any software that still may be on the computer. Shutdown the computer and printer. Reboot the computer(with out printer hooked up) and start the new software install. It will tell you when to hook the printerup. Disable any virus protection or spyware programs before you start the install. Let me know what happens. Good Luck, Tim

Posted on Mar 08, 2007

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