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Re: Dell 1700n Laser Printer paper jams
Some questions first:
-Where in the paper path is it jamming?
-Is it always in the same spot or does it vary?
-Roughly how many pages have you printed with this printer?
-Did anything lead up to this or has it progressively gotten worse?
- If you need clarification, ask it in the comment box above.
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the sensor is on the back of the fuser, it's the small black plastic piece that the paper hits as it passes through. (or is supposed to) online suppliers have this part for under $40 us. it's an exit sensor.
If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.
If it?s always in the same spot then you can narrow your search for the problem.
-Look where the leading edge of the paper is getting jammed up for an obstruction, especially if the paper is folded in an accordion fashion. Look closely, I?ve fixed many a paper jam by pulling out a corner of a page stuck in a recess.
-If the paper path is clear then the next thing I would suspect is the paper you are using.
-Try new paper that isn?t bowed, folded or curled. Before inserting into the paper try flex it back and forth along the width and length, then insert making sure to slide the two side guides and the back guide until they fit snugly against the stack of paper.
-Other things to check are the rollers where the leading edge of the paper is getting stuck. Make sure they are clean.
-Also make sure your toner cartridge is inserted into the printer correctly. If you have a spare try using that, sometimes cartridges can drag on the paper.
try "rotating the pick up tires". (dell tech's phrase, not mine). pull the paper tray clear out of cabinet and look up inside the bottom of the printer. you will see a t shaped assembly with 2 large rubber tires (rollers). pull the assembly down (spring loaded) and peel the tires off the plastic mounting rollers. turn the tires inside out and replace them.