Question about Dell 1700n Laser Printer

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Dell 1700n Laser Printer paper jams

My dell 1700n printer keeps jamming. I have switched paper and cleaned it but still it jams on every page.I tried leveling it off but it is still jamming.

Posted by Daniel Velez on

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Anonymous

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Some questions first: -Where in the paper path is it jamming? -Is it always in the same spot or does it vary? -Roughly how many pages have you printed with this printer? -Did anything lead up to this or has it progressively gotten worse?

Posted on Feb 21, 2007

  • Anonymous Feb 25, 2007

    If it?s always in the same spot then you can narrow your search for the problem.
    -Look where the leading edge of the paper is getting jammed up for an obstruction, especially if the paper is folded in an accordion fashion. Look closely, I?ve fixed many a paper jam by pulling out a corner of a page stuck in a recess.
    -If the paper path is clear then the next thing I would suspect is the paper you are using.
    -Try new paper that isn?t bowed, folded or curled. Before inserting into the paper try flex it back and forth along the width and length, then insert making sure to slide the two side guides and the back guide until they fit snugly against the stack of paper.
    -Other things to check are the rollers where the leading edge of the paper is getting stuck. Make sure they are clean.
    -Also make sure your toner cartridge is inserted into the printer correctly. If you have a spare try using that, sometimes cartridges can drag on the paper.

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Anonymous

SOURCE: Dell 1700n Jamming

Rotating the rubber worked perfecty, thanks!

Posted on Sep 02, 2008

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When I print, the paper gets jammed at the same place. I have cleaned the rollers, but it still gets jammed.

You can try using the next heavier weight of paper, or the next lighter weight. Not uncommon for laser printers to start jamming when humidity changes.
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the sensor is on the back of the fuser, it's the small black plastic piece that the paper hits as it passes through. (or is supposed to) online suppliers have this part for under $40 us. it's an exit sensor.
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Paper jam light is on with no sign of a jam printer wont print.

1-paper is most likely stuck in the fuser, (where it exits and gets hot) you will have to remove it
2-it would be better to clean the rollers w/ alcohol then inside out.
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If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.
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Try feeding paper from the front, if it works, your paper pickup rollers maybe having problems (dusty/worn-out).

- Bianca
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There is a sensor in the back that lets the printer know the paper has exited the fuser. It is probably broken off if paper is getting stuck back there.

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We had a printer with the same problem, and turning the pickup wheels inside out (on the back of the paper tray) solved the problem.

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The sensor is stuck open or closed. It needs to move back and forth between the sensor. Check the paper path for the sensors.
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Dell 1700n Laser Printer Jam trouble

If it?s always in the same spot then you can narrow your search for the problem. -Look where the leading edge of the paper is getting jammed up for an obstruction, especially if the paper is folded in an accordion fashion. Look closely, I?ve fixed many a paper jam by pulling out a corner of a page stuck in a recess. -If the paper path is clear then the next thing I would suspect is the paper you are using. -Try new paper that isn?t bowed, folded or curled. Before inserting into the paper try flex it back and forth along the width and length, then insert making sure to slide the two side guides and the back guide until they fit snugly against the stack of paper. -Other things to check are the rollers where the leading edge of the paper is getting stuck. Make sure they are clean. -Also make sure your toner cartridge is inserted into the printer correctly. If you have a spare try using that, sometimes cartridges can drag on the paper.
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Dell 1700n Jamming

try "rotating the pick up tires". (dell tech's phrase, not mine). pull the paper tray clear out of cabinet and look up inside the bottom of the printer. you will see a t shaped assembly with 2 large rubber tires (rollers). pull the assembly down (spring loaded) and peel the tires off the plastic mounting rollers. turn the tires inside out and replace them.
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