- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Since you just changed signal source (from what I understand) your first goal should be to determine if the problem is in your TV or your signal source, i.e. directv receiver (and btw aren't directv satellite and not cable service?!).
You do that by trying another source for the TV - DVD, blue-ray, over-the-air antenna, anything that is not your new sound source.
Once you know the sound is broken down by the TV and not the TV receiver (or the other way around) you can proceed with troubleshooting.
Try going into menu-sound and enabling external speakers. I am not sure if this option is available. How is tv connected to your surround sound receiver? If it is component cable, try plugging them into the back of your surround sound receiver where the tv input is labeled. Then turn on your receiver and select tv from the mode button.
OK. For all you regular Joe's like me here's the fix--plain and simple! I have Dish Networks HD receiver, an LG Home Theater System (LHB953) and an LG HD Television - although I suspect this applies for most LG TV-to-LG Audio Systems used in combination with a HD TV). My problem lied within the LG to LG setting known as SIMPLINK which tries to "auto-configure" everything between LG to LG devices.
Do this to make your HD TV (using Dish/DirecTV) play it's HD video display from the satellite provider but play the audio over the LG surround sound speakers:
1. Plug a HDMI cable from your satelite receiver's set-top-box to your HD TV. This will carry your HD "video" ONLY. Click "Input" on the TV remote until the HD video signal shows your desired TV channel from your satellite provider.
2. Plug an HD Optical cable (the one with the red laser) from your LG HTS (Home Theater System) to your satellite box. This will carry your HD "audio" ONLY.
3. This is the magic everyone seems to be overlooking. On the LG TV remote, go into the menu options and disable SIMPLINK by setting SIMPLINK=OFF. This feature allows the video and audio signals to be split over 2 different ports: HD video goes over the HDMI cable and the audio to go over the HD Optical cable.
I have an almost exact set-up and you will only get sound out of your rear speakers when the TV channel is broadcasting in 5.1 Ch Stereo. Otherwise the sound is limited to your front, center, and woofer speakers.
This TV ONLY transfer audio OUT to a ANALOG SYSTEM THRU AND ANALOG SIGNAL. That is, TV will play sound fine in your surround system but any digital (HDMI) wont sound.
Does your rca cables go to a surrond sound amplifier or directly to the tv. The tv only has two speakers.If the signal is sent to a seperate receiver it must have a lisyen mode then set to 5.1 surround. The digital optic cable should go to receiver first.
You can try eliminating whethor or not the receiver is actually the problem by moving it to another TV and seeing if it works on one that isn't having any problems. Or moving a working receiver onto the TV to see if it will pick up signal with a working receiver. If you don't have any receivers in your house working, then odds are something needs to be serviced outside your home, like the Dish and/or LNB.
Did DirecTV actually come out to the home and troubleshoot at the site? If not, they would have no way of knowing if it's the TV or Satellite that's causing the issue.
×