Question about Toshiba 42HP83 42 in. HD-Ready Plasma Television

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When switching from any input to HDMI I get a split screen

When ever I switch from colorstream or ant. to HDMI I get a split screen. The top 2 thirds is split in the middle with the main figure on both sides of the TV. The bottom third, all of the colors are drawn down and it kind of looks like a bar code. The Tech came out and changed the component board and the HDMI board and that didn't solve the problem. Now they are telling me that it is a normal function with that TV. I find that hard to believe because it did not do it before. Is this a normal function on a 4000.00 dollar TV? Thank you for your help Dan

Posted by Daniel Forester on

  • 2 more comments 
  • Daniel Forester Feb 20, 2007

    Also the picture will black out sometimes when using HDMI. You never know when that will happen.
    Tech also nicked the screen when he laid the TV flat on the floor. I think that he laid it down on a screw had the back off. Can that be fixed?

  • Daniel Forester Feb 20, 2007

    My TV is a Toshiba 42HD84 Plasma

  • Daniel Forester Feb 21, 2007

    According to Toshiba there are no software upgrades for this TV. The picture also blacks out and comes back on split. This not only happens with the cable box it also blacked out when I had the HDMI hooked up to my Direct TV Box as well.
    They tell me that in order for it to work I have to turn on my TV first then the cable box. That helps but you should not have to turn off the cable box every time that you go from one component to HDMI. That would be like turning off your car to shift gears. I talked to Toshiba and they told me that this is not a normal function.

  • Daniel Forester Feb 21, 2007

    Yes the cable box works fine when hooked up to colorstream. So did my Direct TV box.

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Are you tring the same sorce for the component (colorstream) as with the HDMI? What is the resolution you are using? The possibility is that the sorce could be the issue or the TV might need a software upgrade to fix any HDMI issues.

Posted on Feb 21, 2007

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Page 18 of the manual, you shouldn't need to do steps 2 or 3.

CONNECTING A COMPONENT SOURCE WITH HDMI or DVI CAPABILITY TO INPUT 1 or INPUT 2
1.Connect the HDMI or DVI to HDMI connection cable from the output of the HDTV set top box or DVD player to the HDMI input as shown on the AVC Center below.
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3.With DVI output, connect the cable from the AUDIO OUT L of the HDTV set top box or DVD player to the INPUT (AUDIO/L) jack.
4.Press the INPUTS button, then select INPUTS 1 or 2 to view the program from the HDTV set top box or DVD player. The VIDEO OSD label disappears automatically after approximately four seconds.
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NOTES:1. Completely insert the connection cord plugs when connecting to rear panel jacks. The picture and sound that is played back will be abnormal if the connection is loose.
2. The HDMI input on INPUT 1 or 2 contains the copy protection system called High-bandwidth Digital Content Protection (HDCP). HDCP is a cryptographic system that encrypts video signals when using HDMI connections to prevent ******* copying of video contents.
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http://tv.manualsonline.com/manuals/mfg/hitachi/lcd_television_lcd_display_monitor_32hdl51.html?p=18

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1. Put a splitter on the incoming cable.
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3. Hook the digital cable box using the video out from the box to Input 1 on the set.
That should do it now select your digital cable on Input 1, and then select the split screen source as Antenna A. You may have to switch sources to select a different input.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post.
If I have helped you, please help me, and rate this suggestion a FixYa rating. If not then please comment to this post and I will try to help you further.
Thank you for your support.

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