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Posted on Sep 08, 2017
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Unusual error upon startup

I had a window appear upon startup: "BackWeb is unable to access its data directory. Either the data directory is invalid, unreachable or there is another instance of BackWeb accessing it." My computer support believes that this could be spyware. Is it? Or is it legitimate for downloading updates automatically?

Please reply? Thank you!
MonaLisa

1 Answer

Paul Chapman

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  • Expert 147 Answers
  • Posted on Sep 08, 2017
Paul Chapman
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2 Related Answers

Anonymous

  • 2712 Answers
  • Posted on May 05, 2008

SOURCE: Windows logo verificaition/Data Invalid error code

You may see the error message shown above when installing Logitech products on Windows XP. This error message indicates that the drivers are not digitally signed by Microsoft. Logitech recommends that you continue anyway.

I see that you already tried that and you have downloaded the latest software as well (Hope you have QuickCam v11.5...if you don't, please click HERE to download it).

What you can do is try a clean boot/install. Procedure can be found HERE. Please follow all steps EXACTLY as outlined in my article.

Also make sure that you have the latest service packs and updates from Microsoft.

Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. -You can rate this solution with one of four votes, if you feel your issue is resolved (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).

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IrishDruid

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RICHARDM69

Desktopsbyduck-Computers

  • 1061 Answers
  • Posted on Dec 01, 2008

SOURCE: update stalls computer

UNPLUG THE CAM AND LOOK IN DEVICE MANAGER.FIND YOUR CAM AND UNINSTALL THE DRIVERS.REBOOT.DOWNLOAD NEW DRIVERS FROM WEBSITE FOR CAM.MAKING SURE ITS THE RIGHT MAKE AND MODEL AND ITS THE DRIVERS FOR YOUR OS.THEN REBOOT.PLUG CAMERA BACK IN.SYSTEM WILL DETECT IT AND LOAD THE DRIVERS.HOPE THIS HELPS.RICHARDM69PS I BELIEVE YOUR ORIGINAL DOWNLOAD BECAME CORRUPTED DURING INSTALL/DOWNLOAD UNINSTALL OLD REBOOT AND INSTALL NEW

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