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The key symbol probably indicates there is a problem with the door lock unless it is at the end of a wash (?). Either the locking solenoid or the door lock sensor is malfunctioning and requires attention. Sorry- Service call!
When activated all the buttons will be disabled and a child will not be able to alter any wash programme or option settings. Once selected this feature remains activated, even when the machine is ‘off’. To use this feature press the ‘Child Lock’ button and hold down for 2 seconds. The child safe icon will begin to flash. When the icon stops flashing the feature is activated. If any of the control buttons are pressed, the child safe icon will flash and the machine will bleep 3 times: no alterations to the control settings will be allowed. If power is interrupted, at any time, pressing any button will reactivate the child lock feature.
To deactivate this feature hold the ‘Child Lock’ button down for 4 seconds. You will then hear a bleep and the child safe icon will go out.
If this is not the problem than turn off the AC power for 30 mintes and then power the machine back on an everything should be OK to use as long as no Error Codes are displayed.
if you have a ilo model mp-556 (on the back cover) this page has links to the firmware and manuals etc... i follow the instruction and got mine working.
u might need to use the reformat as well as the upgrade firmware to make your list read the same. reformating will set your storage area back to factory specs. i e delete all your songs on your player