Question about Panasonic NN-S762 Microwave Oven

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Panasonic NN- S760BA heating problems

Our microwave was purchased in May 2000 and was working well until 2 days ago when we noticed that the food was heating a lot slower than usual. Something that used to cook in 9-10 minutes at 100% power is now taking 40-45 minutes and more. We tried changing the power levels, but there was no noticeble change. There's a new buzzing noise when the owen is working. The turntable, light, etc are all working. We've not had any other problems with it before. Since the unit is less than 7 years old, we're disppointed that we may need to replace such an expensive product so soon. Is there an economical solution for this? I find that comparative size owens from other manufacturers cost between $100-130, in which case it doesn't seem worth it to get this repaired. Does this model of Panasonic m.wave owen have severe problems? Any help/advice would be appreciated. Thanks.

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William Miller

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Chances are it has a bad magnetron. If you decide to have it serviced, I would definitely recommend that you contact a servicer who is authorized by Panasonic. You can find them here: http://www2.panasonic.com/webapp/wcs/stores/servlet/vServiceLocator?storeId=15001 Good luck.

Posted on Feb 20, 2007

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