Samsung RS2534 Side by Side Refrigerator Logo
Harry Mercado Posted on Feb 20, 2007

Samsung Icemaker Problem

The icemaker on my RS2534VQ died in the tray dump position. The manual switch doesn't work. Thinking the motor was toast, I ordered a new assembly - DA97-00258C - which is in route. The next evening the little motor went on by itself, and I couldn't get it to go off. I cut one of the leads. I took the whole thing out today, reconnected the wire, reset the gears to the tray fill position, plugged it in and voila! the thing went on and cycled to the tray dump position, where it stays. And the ice level lever seems stuck in the "up" position. Is this salvageable, or should I just stick the new one in when it arrives? Could there be something somewhere else in this fridge that is connected with this problem? Any help will be appreciated.

  • hoomanm Jul 24, 2010

    My ice tray moves fine and makes ice but for some reason it won't release the ice when it turns. Then the water tries to fill up over the full tray and makes a big mess. Any suggestions?

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  • Posted on Aug 03, 2009
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I also had the ice tray stuck in the dump position. I unplugged it waited 5 minutes and pluged it back in. And the Ice tray moved back into the correct fill position, and the arm did drop down, But now it has not filled with any water. So now what should I try?

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  • Posted on Aug 14, 2010
Michael Eveleigh
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My Samsung Model RS253BASB side by side refrigerator only dispenses crushed ice no matter what I select. When I ask for ice cubes I get crushed ice. The repairman has been here 3 times and replaced the ice mater 2 times. Then he tells me that its the water itself thats the problem. Not so. My neighbors have ice makers and no one has this problem. Any solutions?<!-- from fixya rte -->

  • Todd Estes
    Todd Estes Mar 20, 2015

    Has anyone found out this problem?

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  • Posted on Jul 06, 2009
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I have the same problem. Ice maker has been down for about a year. Didn't want to shell out the cash for repair. Removed clear clear plate. Reset the cog manually as suggested. Hit the reset button. Tray cycled and then filled with water. Looks like it worked. Thank you . . . now I need a new water filter . . .

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  • Posted on Jun 10, 2013
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My samsung ice maker is making a clicking sound every 3 seconds or so...After a while it stops but then does it again...annoying! Could it be the water filter?

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  • Posted on Aug 03, 2009
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I had the same problem, I took the plug out for 5 minutes, then when I plugged it back in, the tray did return back to the fill position and the lever did drop back down. But now the tray is not filling with water. What should I try Now?

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  • Posted on Apr 11, 2007
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Turn off power to the fridge. To get the lever down, unscrew the front cover of the transparent ice maker water control and lever gear housing, and remove - there is a black rubber tag at the top which needs to be pushed up to allow the front to be removed. Carefully remove the largest gear cog (the others will fall out if you don't hold them back)and the lever will drop down. position the ice tray level and replace the cogs, then replace the front cover. If the cogs aren't worn this should fix the problem.

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  • Posted on Feb 23, 2007
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THE PROBLEM COULD BE ON YOUR ICE LEVEL LEVER.THAT LEVER TELLS THE FRIDGE TO STOP MAKING ICE.IF TAHT LEVER IS IN THE UP POSITION IT WONT MAKE IS AND THAT COULD BE WHY THE ICE TRAY STUCKS ON DUMP POSITION.

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  • Posted on Dec 07, 2014
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I turned off the ice maker from the front door panel. I removed the ice maker from the fridge (remove ice bin, then removed the two screws at front of ice maker that attach it to the top of the fridge, then slid the unit forward, disconnected(un-clipped) the power lead. I moved the ice maker to the kitchen counter. The ice maker front assembly and ice tray slide out of the housing (I pressed up on the tab and slid it to the side). With the unit standing upright I removed the 4 screws and removed the clear cover. I pulled the biggest gear out then rotated the tray to the fill position then replaced the large gear. I reinstalled the clear cover and 4 screws and then slid the front assembly back into the housing then installed the whole thing back in the fridge. When Ii pressed the test button on the ice maker, the tray turned but once again stayed in the dump position. I put the ice bin back in and turned on the ice maker then checked again and the tray was in the fill position. Everything working fine now. FYI I did find a small piece of plastic (broken off gear?) inside the gear box that was probably binding things up, so be sure to check for that. It was actually stuck to the large gear I removed (stuck to the clear grease).

  • J L Klaassen
    J L Klaassen Dec 07, 2014

    Model referenced above was Samsung RS253BASB

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  • Posted on Jan 17, 2010
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Alright I reset the cogs, cycled it with the reset buttong and again it stuck in the dump position. I did this 10x with the same result. Need help to solve this!

A

Anonymous

I couldn't get my ice tray to move from dump position. I tried re-set but it moved only slightly.

I then turned it off at the mains, counted to ten then turned it back on. Waited a few minuites, opened the freezer door and tardah....it was in its correct position.

A

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Thanks, Fredcb. I installed the new ice maker unit, couldn't get it fully cycling either. Called the repairman, who also, in the end, didn't get it working. By that time we noticed the top half of the fridge section wasn't cooling. I called in a Sears tech - who discovered that the neutral lead was dead - a buried wiring problem, which knocked out the evap fan. I guess that wiring short may have also affected the ice maker. The freezer and the bottom half of the fridge kept working. I was $250 into parts and service at that point. To my relief and gratitude, Samsung and their retailer, Best Buy replaced the entire refrigerator. Sam

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