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Question about Cosco Regal Ride

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Is anyone else having this problem?

We bought one of these for our son in June 05. Withen a few months of use (we didnt use it with him until dec 05) both of the straps on the back ripped apart (the shoulder straps, on the back side where they are stitched down near the bottom). We managed to exchange it for a new one, and withen several months it ripped again.I didnt have the box the second time, so i couldnt return it again. I resorted to hand sewing them back together, and for added security, i added several safety pins to help keep them from coming apart. Why do the straps on these seats keep ripping? Am i doing something wrong, or is it just the seat itself not being very durable? Hes outgrown it now and will have a new seat soon, but I want to know why it happened with two seats that were brand new.

Posted by Amanda Renfer on

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Anonymous

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I don't think anyone can help you except the manufacturer. This is an unaccceptable problem. Those straps should withstand nearly anything except deliberate cutting. Contact the manufacturer and talk to a service rep about your problems. A little bit of anger and some threats of lawsuit or media coverage should get you some help, or at least a new seat.

Posted on Mar 29, 2007

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