When I bought the S50, it worked OK, except that I usually had to seat the unit twice on the car or home dock, as it wouldn't power up the first time. That, and the battery has never charged properly. Due to short supply, I didn't do anything about it (idiot). Now, my unit has completely stopped working. It's out of warranty, and the morons at Sirius have no options in such a situation. Does anyone know of a company that diagnoses/repairs S50s?
I have the same problem. You seat the thing and one channel comes through, then another, or you lose the signal. Why? The pins in the S-50 unit do not perfectly align with the pins on the car dock. From the pluging in/ unplugging the unit over time, wear and tear, the microfine pins or whatever do not connect and you can't get a smooth response from the S-50. i don't know of any fix short of replacing the whole thing.
Perhaps getting a new battery will do it. RadioShack has some online. You could take you chances on eBay also. Also, because you have all the accessories for the S50, you could buy a new unit on eBay that is used.
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I had the exact same problem happen to me yesterday with my S50. My guess is that the software got corrupted somehow. I fixed mine last night be reinstalling S50 software via USB cable to my PC. Note: You need My Sirius Studio application loaded on your PC. Be sure to press Exit button on My Sirius Software Ap after you reinstall S/W. Patiently wait for S50 to 100% complete before disconnecting. Then, manually turn on S50 (while holding in your hand); do NOT put in car/home dock yet. S50 will then update S/W. When this completes, now you can put in dock. I don't exactly recall, but I think the S50 indicated the dock was being updated, then it defaulted to channel 184 indicating to call Sirius to subscribe. Since I already have a subscription in place on my S50, I just pressed channel 2 (The Blend) from my remote, and then my S50 began updating all channels. Success! I'm so happy my S50 is now working again! Good luck to others experiencing same problem; hope this helps! I can only imagine the frustration trying to get help from Sirius folks for this type of problem...
I have the same problem.....as I also live in AZ...I even bought a new battery online but that did not work. The unit will not power up in the car dock or on my home dock...even with a new battery. Not sure what to do...I do not want to have to buy a whole new unit since I have all the docks for car and home...Help on this would be great!
When the S50 is place overnight in the Home Base Unit or connected to the AC Adapter it will not charge battery completely.
The I have purchased two new batteries and both have not been properly charge by the units mentioned.
The charge provided to the Battery is of short duration 10 or 15 minutes maximum.
I have telephoned Sirius Company and their response was that they don’t have repair service for this unit any longer.
The number for Sirius is (800)869-5364. They are very helpful when I had the same locking up problem. They will walk you through the process to update the item. Worked 100%^!
Had absolutely nothing to do with the battery.