Question about Acer Televison & Video
Today, when I turned it on, the Acer logo appeared and then the screen went all black with the exception of the name of a channel in the right upper corner which doesn't go away. Then I tried the menu key on the remote control (thinking that, as usual, it had lost all the channels) but nothing happened: no key on the remote control or on the side of the screen works, neither the one to turn it off! (I had to unplugged it to turn it off!) Any idea of what could it be?
Posted by Anonymous on
You should try and download the users manual if you do not have one...I remeber seeing in it that after hooking every thing up, you have to do the channel search twice before the unit will work properly..This is highlited in the manual with correct hookup diagrahm..
Posted on Aug 10, 2007
I recently bought an ILO 32 HDTV with the same problem. I searched every site I could find for a solution. I finally found someone that gave me the direction to replace the Main Board for the TV. This is the board that you can plug your exteranl devices into, computer, dvd, HDMI etc.
The phone # to Digital Age is 909-974-2859. These are the people who can send you the part you need. Also the remote that I have is RC-500, which is the newest remote control for the new Main Board. I would suggest getting this remote.
The price of the board was $123.89 with $10.00 shipping. It only took 4 days to get the board from Ontario California, and yes they do speak english.
I removed the backpanel myself and then removed the metal cover over the Main Board. Remember to mark all of your wires and screws so you can put them back in the same location. The connections are all quick disconnects and the board is one piece. I had the board replaced and the back panel back on within an hour. All buttons working on the TV and the remote control, and the TV is working great with sound.
But I do not have the Manual......does anyone have the manual? I am willing to help anyone with a fix for their TV for a copy of the TV Manual.
I hope the information I have given helps in anyway possible,
Posted on Sep 27, 2008
After purchasing a "service remote" and then buying a new "Main Board-Analog" which didn't fix the problem, I spoke with tech support who then emailed me an "EPK" file. Basically the computer board inside the television needed to be updated since this whole digital conversion is happening.. However this incident has given me tremendous knowledge of what to do and how to troubleshoot and how to reset my own TV with all the hidden menus that you never knew you had. Don't be tricked into buying a mainboard or even paying a diagnostic fee. If your TV GUIDE screen goes blank and all you see is a small channel preview screen in the top left corner, chances are all you need is the EPK file update. I received the update file in my email, I downloaded it to an SD card, inserted the SD card into my 32LX1D LG LCD TV and it did the rest. It was too easy. Most newer LG TV's are coming with a "SERVICE USB" so you can attach a "jumpdrive" or some other storage to it. These so called "Authorized Service Centers" are a hoax. WHen you bring your TV into them they charge you a "diagnostic fee" ranging from $50-$150 just to diagnose it, then they tell you that that can also be applied to the cost of the repair. All the service center does is call a special priviledged tech support 800# for LG to find out what to do. I've replaced and removed my own Main board. You gotta learn the game people, its all a big game to keep the revenue coming long after the sale of the TV. Which is why nowadays automobiles are manufactured with parts that were made to break intentionally to keep bringing you back.
Posted on Apr 30, 2009
Follow up on No DTV tuner after unplugging it a month for vacation. After I let it set plugged in for about 2-3 days it started working normally again and has been fine ever since. I hope this may help someone else. Genez 6-7-09
Posted on Jun 08, 2009
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