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steph mollins Posted on Feb 19, 2007

Used lens laser lens cleaner & now player won't play.

The player will rotate through the 5 disc slots, and on each one reads loading for a bit before skipping to next slot. The lens cleaner we used was origionally purchased for our cd player, and when our DVD player kept freezing, we tried cleaning the disc. This brought no results. So we tried the lens cleaner, figuring that a laser lens is a laser lens. The product we used was a 'Labtec' compact disc Laser Lens Cleaner AM-12. Should we open the player & see if there are bristles from the brush stuck in the player? What should we do? Help!!

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  • Posted on Mar 14, 2007
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Hi Mollins, did you ever resolved your DVD player issues. I have the same problem and I dont know what to do.

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  • Posted on Feb 23, 2007
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You can open the dvd and try to clean it manualy.open the dvd so you can see the lazer.take a normal earbud and wet it with normal methylated spirits and clean the lazer gently with that.the lazer cleaners hardly ever work 100%.Just remember not to push to hard on the lazer or you will brake it.gently clean and wait for lazer to dry and try again.

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Hello, welcome to Fixya!

Was this player playing previously? And how long have you been using this player? I suspect the lens of the player. Once the lens of the player becomes weak, it won't play discs any longer.

The first thing my mind goes to, is the lens. The lens id responsible for reading/loading data on discs. So if the lens is unable to read the disc, there is no way the player is going to play the disc.

To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or probably, a mechanism problem.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.

Once this us done, your player will play all DVD discs again.

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Hello, welcome to Fixya!

Was this player playing previously? And how long have you been using this player? I suspect the lens of the player. Once the lens of the player becomes weak, it won't play discs any longer.

The first thing my mind goes to, is the lens. The lens id responsible for reading/loading data on discs. So if the lens is unable to read the disc, there is no way the player is going to play the disc.

To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or probably, a mechanism problem.

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If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

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Once this us done, your player will play all DVD discs again.

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Hello, welcome to Fixya!

Was this player playing previously? And how long have you been using this player? I suspect the lens of the player. Once the lens of the player becomes weak, it won't play discs any longer.

The first thing my mind goes to, is the lens. The lens id responsible for reading/loading data on discs. So if the lens is unable to read the disc, there is no way the player is going to play the disc.

To confirm if actually its a laser problem, insert an Audio CD into the player and see if will play. If it plays, then obviously, your laser (lens) is weak. But if it doesn't play Audio CD, then it might still be the laser (lens) or probably, a mechanism problem.

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The lens is weak such that it cannot load data on discs. Its spinning, trying to load, but can't because of the weak laser.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

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