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I've only had my stoneware crock pot for 6 months. The handle broke off of the lid while it was in use this week. It seems the support piece around the screw broke into small bits. The pot is hard to open without the handle. Can this be repaired?
Mine broke too and I tried to replace the whole lid even though I only need the handle and they are all sold out.Mine broke too and I tried to replace the whole lid even though I only need the handle and they are all sold out.
AnonymousJan 08, 2008
just bought the 5 Qt slow cooker sce500 and the lid fell out of box and shattered. Not on warranty. Where can I fine a replacement lid?just bought the 5 Qt slow cooker sce500 and the lid fell out of box and shattered. Not on warranty. Where can I fine a replacement lid?
AnonymousFeb 28, 2008
my handle broke in the same place around the screw on the under side of the glass. Where can i order or buy the handle to replacemy handle broke in the same place around the screw on the under side of the glass. Where can i order or buy the handle to replace
The same thing happend to mine tonight! That plastic coating around the nut is obviously very weak. I don thave the receipt so hopefully they will still help me replace the lid. I just emailed them now. If it bounces I'll write via snail mail.The same thing happend to mine tonight! That plastic coating around the nut is obviously very weak. I don thave the receipt so hopefully they will still help me replace the lid. I just emailed them now. If it bounces I'll write via snail mail.
AnonymousApr 19, 2008
I called the number because this happened to mine too! Guess what? It is $18.95 and it won't be in stock until JULY 8, 2008
Are you kidding me? For a lid handle?I called the number because this happened to mine too! Guess what? It is $18.95 and it won't be in stock until JULY 8, 2008
Are you kidding me? For a lid handle?
AnonymousNov 19, 2008
I've been online looking for the part but you can only find entire lid for $10. I have the silver stainless and my knob broke off leaving some plastic around the bolt. I will try the email below on the holmes groupI've been online looking for the part but you can only find entire lid for $10. I have the silver stainless and my knob broke off leaving some plastic around the bolt. I will try the email below on the holmes group
We have the same handle breakage problem. Three of the Rival crockpots at our potlucks at church are missing handles. Meanwhile we steam-burn ourselves trying to open them. We just need the plastic handles.We have the same handle breakage problem. Three of the Rival crockpots at our potlucks at church are missing handles. Meanwhile we steam-burn ourselves trying to open them. We just need the plastic handles.
All those with the flimsy plastic Rival handles be assured that they will chip and break at some point, and Rival has no interest in replacing or repairing every crock pot lid they have sold in recent years. Do this, save the vinyl washer and toss the rest. Buy a plastic set of closet pole mounts, a stainless bolt just smaller than the hole in the lid and a stainless lock nut all for less than $2. Mount the hollow side down, it looks fine and functions like the handle that should have been there when you bought it .. All those with the flimsy plastic Rival
handles be assured that they will chip and break at some point, and Rival has no
interest in replacing or repairing every crock pot lid they have sold in recent
years. Do this, save the vinyl washer and toss the rest. Buy a plastic set of
closet pole mounts, a stainless bolt just smaller than the hole in the lid and a
stainless lock nut all for less than $2. Mount the hollow side down, it looks
fine and functions like the handle that should have been there when you bought
it ..
AnonymousMar 19, 2014
lid is screwed into the handle/ Where screw fits, it now just rotated and lid will not stay onlid is screwed into the handle/ Where screw fits, it now just rotated and lid will not stay on
You can't post conmments that contain an email address.
If still under warranty then e-mail to:
[email protected]
and ask for details
If you fancy a fix it yourself solution, if you have all the broken bits then araldite glue or similar (ask your local hardware store) should be fine.
check this site for more info on warranty/repair etc
http://www.crockpot.com/searchresults.aspx#
or this site for any other problems:
http://www.rivalproducts.com/
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337
Telephone: 1-800-323-9519
hope this helps
:)
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I have a Tricity TSC09 6 litre Slow Cooker and I just love it . I smashed the lid and was so gutted I tried for hours online to find a replacement lid with no luck. I went shopping and bought a very cheap 6 to 7 Quart or 6 to 6.5 litre Slow cooker / Crock pot of the same shape the removable pot and lid fit. I bought a cookworks, signature, 24 euro 6.5 litre oval dog standard slow cooker and now I also have a removable pot replacement as well just in case I smash that too. Try buying a very cheap one of the same size and shape even a pot and lid a little bigger than mine still fit .
you cannot buy them . but a big wodden knob from a hardware store works great on the top and its only a 1.00 ...... the side handles are made from the same cheep plastic and snap off without warning , so dont move the pot when full .people have been burned with hot food from this crockpot !
Go to the manufacturers website here (http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=2255&secid=54&linkon=category&linkid=69) and you can order replacement parts for this model. Anything from the lid to the stoneware crock to the feet.
If you find that the solution/answer I provided led you
to, or resulted in a fix, please close the ticket with a FixYa! rating.I would be very grateful for your show of appreciation.
I have a round, forest green stoneware liner for a Rival crock pot. The liner has no divider. The liner has no chips or cracks. Sorry but I cannot remember to which model number this stoneware liner fit; but I can tell you that the Rival crock pot I had was either a 5 to 6 quart and it fit a plastic lid.
Mine broke too and I tried to replace the whole lid even though I only need the handle and they are all sold out.
just bought the 5 Qt slow cooker sce500 and the lid fell out of box and shattered. Not on warranty. Where can I fine a replacement lid?
my handle broke in the same place around the screw on the under side of the glass. Where can i order or buy the handle to replace
The same thing happend to mine tonight! That plastic coating around the nut is obviously very weak. I don thave the receipt so hopefully they will still help me replace the lid. I just emailed them now. If it bounces I'll write via snail mail.
I called the number because this happened to mine too! Guess what? It is $18.95 and it won't be in stock until JULY 8, 2008
Are you kidding me? For a lid handle?
I've been online looking for the part but you can only find entire lid for $10. I have the silver stainless and my knob broke off leaving some plastic around the bolt. I will try the email below on the holmes group
We have the same handle breakage problem. Three of the Rival crockpots at our potlucks at church are missing handles. Meanwhile we steam-burn ourselves trying to open them. We just need the plastic handles.
All those with the flimsy plastic Rival
handles be assured that they will chip and break at some point, and Rival has no
interest in replacing or repairing every crock pot lid they have sold in recent
years. Do this, save the vinyl washer and toss the rest. Buy a plastic set of
closet pole mounts, a stainless bolt just smaller than the hole in the lid and a
stainless lock nut all for less than $2. Mount the hollow side down, it looks
fine and functions like the handle that should have been there when you bought
it ..
lid is screwed into the handle/ Where screw fits, it now just rotated and lid will not stay on
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