Question about HP z558 (EG652AA) PC Desktop

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Hp z558 First system received worked great until after the return date passed for hp store returns for money back. Problem ATI HDTV Tuner card quit working. Unable to connect Media with a hard wired lan connectiion to the internet after wireless system failed. Sent it in for repair 2 times with nothing working. 1. repair 1 mother board & Tuner(no work) 2. Re-imiage & Tuner(no work) 3. HP tech replace ATI Tuner(no work) 4. New replacement Z558. Guess what? Yup! This one will not work either and the DVD manual eject button doesn't work. Dial up modem, internet connection sharing, 54mps wireless connection,over the air antenna only and ntsc card works fine. PC-Doctor 5 does not find a ATI tuner card only the Video board and the NTSC card. ATI card is in the Device listings If any one has a clue

Posted by Charles Tobin on

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andrew pester

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This sounds like a poor put together pc. If the DVD drive does not eject then either the dvd is faulty or the IDE cable and/or IDE1 connector on motherboard is not installed, try ejecting through my computer(right click on drive then Eject), if this works the button is faulty. The same goes for the TV Tuner card, again possibly a corrupt or non installed driver, try re installing mother board drivers and card drivers. This really needs to be returned as the pc is not fit for it's use.

Posted on Feb 20, 2007

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